January 2024 by Gee
Went here today, restaurant smelt like wee which was coming from the mens toilet out into the eating area.Told the staff about it and they just looked at me.Some of our food was stone cold, took it back to have it changed for some rock hard boneless chicken !By far the worst KFC I?ve ever been to !!
January 2024 by Cassidy Quinn
Never been to this one before , nice and clean , lovely staff and chicken not greasy at
January 2024 by Kiwi E
Great Staff!! Deserve to leave at 5pm on New year's eve from now on... ???
December 2023 by Christine Barnes
Waiting for our food out front for a long time, even though the shop was empty. Fillet burger meal, no extra piece. Mighty bucket for 1 no extra fries. No straw, serviettes, nothing. Abysmal service and food.
December 2023 by Anehrine Gopaul
Order bucket and we saw the bucket was ready but staff ignore us and did not give us the food. After 10min waiting and seeing the bucket, they give us and the girls was rude said chicken is still fresh. Why waiting all that time when they did not add anything extra? Bad customer
December 2023 by Katie Williams
Our local halal KFC. Tasty hot food most of the time, sometimes a long wait at drive thru if its busy, but usually asked to park up. Went through a phase of getting orders wrong but seems to be OK now, just make sure you check before you drive off!
November 2023 by javed uddin
Service terrible I told the so called manager who had no name tag but says her names rabs old chicken which I know wasn?t as 5 years ago I?ve worked at kfc and I know that they sell old chicken trying to get funny with me soon as I got it I could tell but I thought let?s see the rest and it?s was just dry! It?s not what you should get from a big company that?s based on selling freshly made chicken
November 2023 by Beth Fry
Careful. One women at drive thru will over charge you soon as you want to pay. Try overcharge me £5.70 one day for meals I didn?t even order.
October 2023 by Ahmed Saeed
-Food often comes cold.-The place is filthy, with bins overflowing and tables always a mess - as many others have already stated.-Very rude and condescending staff.
October 2023 by Onepunchass
TOO MANY INDIANSI recently visited KFC with high hopes for a delicious meal, but my experience left me thoroughly disappointed and frustrated. Here are the reasons why I can't recommend KFC based on my visit:Poor Customer Service: The first thing that struck me was the lackluster customer service. The staff appeared disinterested and inattentive. It took an eternity just to place my order, and when I had questions about the menu, the employees seemed annoyed.Long Wait Times: After placing my order, I had to wait an unreasonably long time for my food to be ready. It felt like an eternity, and there was no communication or apology for the delay.Unappetising Food Presentation: When my order finally arrived, the presentation was underwhelming. The food looked like it had been hastily thrown together, with no care for presentation. It was not the mouthwatering sight I expected from a fast-food restaurant.Cold and Greasy Food: To make matters worse, the food was disappointingly cold. The chicken was soggy and excessively greasy, as if it had been sitting out for a long time. It was far from the fresh and crispy chicken I was hoping for.Incorrect Order: To top it all off, my order was incorrect. I specifically requested certain items and received something entirely different. It was frustrating to have to go back to the counter and wait again for the correct order.Dirty Dining Area: The dining area was far from clean and inviting. Tables were sticky, and there were food crumbs and trash scattered around. It was not a pleasant environment to enjoy a meal.Overpriced for the Quality: Considering the subpar quality of the food and the overall experience, the prices at KFC felt unreasonably high. I expected better value for my money.In conclusion, my recent visit to KFC was a regrettable experience filled with poor customer service, long wait times, unappetising food, incorrect orders, and a dirty dining area. I left feeling disappointed and unsatisfied, and I won't be returning to KFC anytime soon. There are plenty of other fast-food options that offer better service and tastier food.
October 2023 by Fardheen Ali
Workers there are dreadful, can?t even understand anything, always get orders wrong, never give us the right amount of food when we order, sometimes even miss out food. When you try and tell them any issues they play dumb as though they didn?t do anything wrong which is basically daylight robbery, no wonder they?re still open. The only place that positive about this place is that it?s halal.(It started to get worse once they changed all the staff and managers)Service there is a FAT zero
October 2023 by Milena Jablonska
Very dirty restaurant!!!the staff is very rude! does not speak English, one of the man touched my meat with his dirty hands, breaking it in half, and made 6 of 4 pieces of meat. I asked to exchange the order and was treated unpleasantly by the staff. I will definitely report this to Liverpool council and the CQC!
October 2023 by Lee Gallagher (Lee G)
Very unprofessional and poorly run.The person on the drive through was shouting at people to come to the window, then taking their orders whilst people were waiting at the speaker, lot of noise, delay and confusion.Then I was told to go and wait in the car park for ten minutes because the chicken strips weren't ready.I waited ten minutes, then returned. They took payment only to then tell me to go and wait in the car park for another fifteen minutes because now the chicken pieces weren't ready.Demanded refund. Very poor form.
October 2023 by Alan Carpo
Never thought I would get a piece of chicken from KFC that was not KFC chicken. Staff on the drive through windows that just didn?t seem to have any manners and acted like they didn?t have time for the customer at all. Then when I get the meal, it?s actually a piece of chicken that was clearly not a normal piece of KFC chicken and looked like they had just got it from the Iceland from around the corner. Tasted like it too.
September 2023 by Mashud Parvez
I Ordered chicken wings deal when I got my food I found chicken wings very small and it look cooked it long time ago.I show one one customer service assistant. She look and said its OK but when I open my another order zinger box meal it was two pics chicken wing it's big and nice fry.I visit lot of times here before it was good service but now there is no service even no one was till and one of lady customer was before she told me she was waiting long time then we shout couple of times then one girls came and served us.Kfc management need to lookafter customer otherwise people will not go .I saw 3 customer left because no one served here.
