January 2024 by Yen Hai
Staff are not enthusiastic and discriminate against foreigners. My friend also came here and was looked down upon and asked for adjustments.
October 2023 by Ray Wenham
Good service and nice friendly staff
September 2023 by Patricia Moffitt
Deaf customer thought I'd been scamed , Andrea at Church Street sorted it all out can't thank enoughSleepless Night worried about account ?
August 2023 by Beth Banner
The attitude of a some of the staff here leaves a lot to be desired. Unhelpful is putting it mildly and everything you ask they tell you to call the main number. The older one with the sour face especially who works on the cashier counter. Then you've got the other blonde one who thinks it's ok to tell you how much you've got in your account within earshot of others whilst trying to push you into opening a savings account despite being there for something else. Such a lack of privacy/confidentially due to them believing that prancing around the queue with an ipad attached to them is acceptable. Lazy staff, lazy attitude. Even worse when you're using the paying in machines they are smackheads hanging around the foyer and also outside by the cash machines. Be aware of this when withdrawing or paying in cash as I've been harassed a few times whilst using the machine outside. The staff are aware of this but ignore it even when they witness customers getting asked for money at the machines. These people probably don't have a penny to their name and are debted upto the eyeballs but seem to think they have the right to look down on the customers because they work in a bank. Ha ha this is what happens when you give people a cheap polyester suit to wear, goes straight to their heads
August 2023 by Lisa Gayter
This bank is very loyal to there customers, the staff in there are very helpful expecially the black haired ladie with fringe, she was amazing very helpful.
August 2023 by Mihaela Orbu
Been to Lloyds Bank yesterday to transfer a big amount of money to my solicitors in order to buy a house.Met this amazing woman there named Lupna, guys she knows what she's doing. Helped us so much.Explained to us that I might just loose my money if it's a fraud. Asked me if I knew them solicitors, if checked that they were legit.Explained to me how should I check if they were legit and what steps to follow to make sure that I'm transferring money to the right person.She is amazing!!! 5 stars review just for this amazing lady, Lupna.Thank you so much.
June 2023 by Dempress Porium
My bank they are the best
April 2023 by Jirapong Junwiset
One of staff here is a racist women and treated me very badly. I didn?t check her name. If so, I will mention her name here as well. Yesterday, I went to the Lloyds Bank to withdrawn my money out for a holiday and she was very rude and aggressive women. This women should not be here at a customer service. She is not the right candidate for this job. I am be Lloyds member for 12 years and was very disappointed with this racist women at Lloyds Bank Liverpool 88-94 Church St, Liverpool L1 3HD.
April 2023 by Orla Wyse
I went into the bank today, Andrea had amazing customer service! She was so helpful and friendly, would definitely recommend her.
March 2023 by Greta Richardson
Very helpful and staff are amazing .
March 2023 by Délia Dudás
When they do a mistake instead of apology they treat you like it's your fault. Clare (blond customer assistant with glasses) is rude, arrogant and treats you like you're no one... Very unprofessional behave. After 10years of banking with Lloyds we'll change it to a different one.
February 2023 by Kamen Slavov
They helped me very quickly and without a problem, very nice staff, make my day happy ?? , Hopefully in other banks of Lloyd To have such staff to help people like me with bad English, I am from Bulgaria and for me it is very difficult, without an account there is no work
November 2022 by Laila
I?ve been with Lloyds for over 12 years, opened my first account in Birkenhead, second and third here, always had very good experience, the staff were really friendly and helpful years ago. The whole team had totally changed however, they are not offering the same service compare to 5 years ago anymore.
October 2022 by Laila FY
I?ve been with Lloyds for over 12 years, opened my first account in Birkenhead, second and third here, always had very good experience, the staff were really friendly and helpful years ago. The whole team had totally changed however, they are not offering the same service compare to 5 years ago anymore.
October 2022 by Jishnu V S
Very bad customer care service.Not at all stastified with the procedure.
