August 2023 by Kinjal Bhatt
Very poor service very very unhappy very annoying very bad service so unhappy.
July 2023 by Keith Carr
Branches closing what more can I say it's now impossible for some people to get to a branch not like the banks aren't making money
April 2023 by Peter Neal
Great staff helpful ? easy and convenient
October 2022 by annalise storey
This is my main branch and I won't touch it with a barge pole after what happened to me in there.One day, their deposit money machine broke with my card in it! They failed to acknowledge this and blamed me! Not long after that I was hit with a sea of abuse by what can only be described as a power mad old woman that slid from the back of the branch accompanied by her male minion colleague.I politely asked for a complaints form whilst being verbally abused to which they refused, and refused to give their name..Not long after I wrote a letter of complaint asking for something to be done about this. I received no apologies from Lloyds customer service nor compensation for my distress on the day. It won't be long till I change bank after this.The Breck Road branch is not only in a smack head area-the staff are cut from the same cloth. No class and stinks in there. Avoid.
July 2022 by Wojciech Weglinski
(Translated by Google) You are satisfied(Original)Jester zadowolony
February 2022 by Sophie Foden
Lovely new manager, much better than previous ones. Amazing customer service!!
July 2021 by Poorich Lam
The staff is very polite.
July 2021 by Kevin Carton
Staff are very rude
July 2020 by March St
I would like to share with you how disappointed I am with your costumer service.First time when I went to prove my ID and address I was sent back for better documents which was fine.But when today the lady told me that my NIN is old that was just too much. If you dont want to open accounts just let us know instead of making us going back and forth and demanding some unreal documents. I want to put my money in your bank not to take money from you. So unprofessional.
August 2019 by Hanan Radhi
I have been dealing with you very badly for me I have been ignoring my presence and I have been standing in the queue and I have made a person on my place This is not a nice job Staff very bad deal I hate this section
July 2019 by Khalid
Not enough staff extremely slow
July 2019 by Dominic Dooner
I have never felt so angry, went in to see bank manager at Lloyds bank on breck road over a personal matter and the bloke ( manager ) was insistent on discussing my personal matter with his colleagues sat next to him.
February 2019 by K S
Not enough staff extremely slow
November 2018 by Muhammad Adeel
Excellent Service.
October 2017 by Peter Mulholland
A miracle that this is still here. Credit to Lloyds Bank for not running away from the area.
