February 2024 by Liam Hawkes
Never too busy, good place to go if you're in a hurry. Surprisingly decently priced for an M&S
January 2024 by James Barnaby
Really helpful and friendly service from Jazz and Ruth, thank you!
January 2024 by Veronica Wilson
Excellent staff excellent food loveley shops except our new liverpool one just the store its to small exsp the food hall
December 2023 by Tracy Fitzpatrick
Festive sandwich very disappointing. Bread was so stale it was inedible and I threw it away in disgust. Every year I?ve always looked forward to this as well. Never again!
October 2023 by Peter Webster
Newest flagship , great location, however no or inadequate toilet facilities compared to m&s stores warrington, Manchester, widnes,elesmere port I could go on, whoever designed the interior layout needs a good long think, come on management great a grip it wouldn't take too much to improve
October 2023 by John Prescott
Sausage rolls are the bomb!
September 2023 by Mick Griffin
After buying two meal deals from here I was overcharged by £3Ask about refused to believe that a sandwich was part of the meal deal and told to? go and get your eye tested ?I will from now on when seeing a m&s giving a wide berthCustomers service does not exist there
August 2023 by Sue McKenzie
The new L1 one is lovely and modern, more open and not packed up with goods everywhere like the old one in Church Street . But not the M & S ?village? that I have known for 70 years of my life with its beautiful cafe, menu and customer service. The old building was iconic and soon to be taken on by TJ?s moving from London Road. (Love that!) Prices are increased if I compare what I bought before the move to today. Food hall is amazing but on the 1st floor but no longer easily accessible for families and the disabled. Cafe is an absolute joke in size, menu and customer service. One unisex bathroom in the whole store and no baby changing. Seems that the move was all about money not customer service.This experience said it all before I got a table for one by chance in the badly designed cafe.?Do you have anything gluten free?. Reply ?Yes we have a wrapped chocolate muffin in the shelf over there?.Note- they employed 70 temporary new staff we were told and I must say all of the staff I came across were wonderful, thankyou!
August 2023 by Peter Craine
Couldn't find any vegan sandwiches or wraps at M&S Lime Street, Liverpool. Unbelievably, the spinach and falafel wrap has cheese in it. Very poor.
July 2023 by Julie Hughes
AVOID - my son dropped his light gray All Saints hoodie in Liverpool lime Street M&S on Friday 30 June 2023He was informed by 2 customers that a lady member of the M&S staff had taken the hoodie off the floor and taken it in to the staff room.He knocked on the staff room Door & the lady wouldn?t open the door properly to him & wouldn?t let him finish speakingHe tried a second time and was given very little time to talk, or explain the problem again, in fact, the lady was trying to shut the door on him. I can only surmise that she has taken the hoodie and realizes that it?s an expensive garment so didn?t want to return it. He had to leave without his hoodie as his train was due.I informed the M&S complaints department in writing but they are not interested as it?s a franchise. So in summary, be careful as one member of staff working there is a thief& M&S are fine with that!
January 2023 by Kim Timlin
Thank you to the brilliant Team at this store. I lost my air pod in the store on Tuesday eve. I rang the store and was answered by a polite and helpful Michael. Later in the day Michael called me back having found the air pod. My thanks to Joe the security guard for handing it in. To Leah kindly collecting it from the office and Sad who had the best smile. My husband who had also been In the store that morning said a helpful member of staff also helped him with his receipt after the machine had broken down knowing he needed it for work came and found him in the station.Thanks guys you made our day
January 2021 by Donna wainwright
horrible rude man at the tills swearing at me as something accidentally went over, nothing major he went nuts and his face was set. Shop elsewhere.
August 2020 by from madil east
Phoenix dactylifera, commonly known as date or date palm,[2] is a flowering plant species in the palm family, Arecaceae, cultivated for its edible sweet fruit. Although its exact place of origin is uncertain because of long cultivation, it probably originated from the Fertile Crescent region straddling between Egypt and Mesopotamia.[3] The species is widely cultivated across Northern Africa, the Middle East, the Horn of Africa and South Asia, and is naturalized in many tropical and subtropical regions worldwide.[4][5][6] P. dactylifera is the type species of genus Phoenix, which contains 12?19 species of wild date palms, and is the major source of commercial production.[
August 2020 by Paul Crimes
Expensive, charging double high street prices is disgusting no need for fleecing customers. Its decent food I admit but the price is stupid
January 2020 by Gina Westray
Good selection for food on the go fast service
