January 2024 by jack billiy
Absolute joke went threw drive threw and ordered food asked for no Sauce on wrap to be told they have ran out of sauce so it doesn?t matter just opened the wrap and it?s full of sauce not only that we got told to park over we wait 15 minutes no food when I went in I asked a staff member who said I?ll check now 5 minutes later still waiting so I ask again for them to say oh yes here it is freezing cold terrible service won?t be going back anytime soon
January 2024 by Harry Wright
Ordered via app food took 1hr to arrive when it did it was frozen cold mcflurry was soup and meal was frozen won't be ordering
December 2023 by georgina
5 star experience the lady had trouble at the microphone really made my day she was very funny and top service please give her a raise she had glasses and dark hair think her name was
December 2023 by Lynsey Moran
Had to pull over and wait, order was wrong wondered why bill was so much. Then when it came it was look warm.
December 2023 by patrick taylor
Staff were useless, all stood about drinking coffee instead of working failed to get a simple order ready manager is not qualified to do the job should of done better in
December 2023 by Chris Harrison
Parked up and waiting for 6 nuggets, fries, Fanta, cheeseburger and as usual no milkshakes... are these not simple menu orders?
December 2023 by SG Mason
No matter how many times you order from this place, they never get an order correct. Uber Eats or Just Eat orders are a nightmare , and more often than not you end up having to drive there to get your missing items.Oh, and trying to get sort a refund from these two online ordering services is like trying to get blood out of a stone. They do not make it easy
December 2023 by Gordon Cipriani
This used to be a brilliant McDonald's for many years, but since the pandemic the take away service has become quite slow. If you use the drive in, you often have to park up, and wait for a staff member to bring your order. If you go inside the service can often be slow.
December 2023 by David Harrison
Food arrived stone cold, how on earth do you forget to put 2x cheese slices on my burger ?The Big and Cheese? (a quarter pounder with 2x cheese and cheese sauce) but put on only the cheese sauce?!? Not only that! My coke arrived flat with NO straw and the whole order had no dips at all.Anytime I?ve visited this place by car I?m always having to pull up and wait for someone to come out which they might, emphasis on might, come out 20-30mins later.
December 2023 by Michael Austin
3rd and last time I?ll ever use the drive thru at switch island. Told to park up which is fair enough if they need to prepare the food. But 25mins later I finally got my food and not one item was hot (the item maybe that was causing the wait). When it finally arrived, there was no apology for the 25min wait and upon checking my order it was wrong! Having no faith in the staff bringing my order out, I went into the ?restaurant? to collect the correct order, once again no apology for delay or error. I don?t see the point in a drive thru service if you have to go inside to get your order. If it was a one off that?s understandable, but it?s the last 3 times we?ve used the drive thru.Management need to teach the staff customer engagement skills. My advice, Drive to Aintree McDonalds as even with the longer drive you?ll still probably get served quicker! (And more chance of your order being hot and correct). Won?t be going back.
December 2023 by Robert Noon
Ordered food through drive through waited 20mins for it, to find drinks where flat which got swapped. Got home 2mins down the road to find stone cold chips and burgers and a plain double cheese burger to be 2 normal single burgets not plain which my child wouldn't eat.
December 2023 by meru
normally very good food but im writing this while on the toilet right now and i just got food poisoning off of their food i ordered 6 nuggets and a big mac the patty was probably undercooked but they do have good food dont know about the atmosphere coz i ate it in me car with a nice coke zeroParking: got a lot of spots and right outside not that easy to park in coz alll the cars are cramped sometimes
October 2023 by Lindsey Jones
If I could give no stars I would! Ordered at 1:20 had to do it through the app as the tills were down! Waited 40mins we had to chase the food to be told it?s being cooked then handed cold food asked make fresh waited a further 10mins to be given the same cold burgers and the hot apple pie! Apparently they had no staff to bring over to the car! When there was ample staff no apology we will not be returning! Shocking experience you need to pay this Chain a visit!
October 2023 by Thisisnt Ahandle
DONT WASTE YOUR MONEYAbsolutely the WORST McDs we have ever used. They always get the orders wrong, ignoring instructions for specific items, missing items off orders totally or leaving delivery orders sitting waiting for over an hour (when couriers were there on site). Will never use them again after they have messed up delivery orders every single time the kids have ordered from there recently. The staff obviously don?t care whether they make anyone ill by ignoring dietary restrictions and the managers obviously don?t supervise their staff, coupled with McDs having no real mechanism to actually complain - they just blame the delivery service who don?t actually prepare the orders and never answer the phone. If I could have given zero stars I would have.Dietary restrictions: They are incompetent- have repeatedly failed to follow dietary restrictions so that when we have ordered one family member ends up without a meal we?ve paid for because they can?t be bothered to actually do what is asked.
October 2023 by Matt Plumpton
Absolutely terrible, called about some help on an order and tried putting the phone down instantly, however I could still hear their conversation about drawing each other as stick people so they mustn?t have been that
