December 2023 by Paul Laverick
Ordered £40's worth of food, once home some of it missing. The attitude of staff when I went back was terrible, said I should have called (they don't answer anyway)I've decided to completely avoid this restaurant now. The young smug manager was an absolute disgrace who thought he was smart. There is always something missing from your order. They really need to start employing people with some brains........
December 2023 by Paul
Both on this visit and at the same time two weeks ago, I was not given my full order at the drive through. On both occasions (and it was the same girl serving at the window) I ordered and paid for 2 large fries only to be given one. I went inside both times and the staff apologised but it was far from genuine, so it wouldn't have been fed back, hence this poor review. 3 burgers and 2 large fries... it's not difficult. It's a good job I checked before leaving. Please up your game and get it right. Food quality was decent. Nice and fresh but the service is lacking.
December 2023 by Gavin
Drive through is closed too many times and the tills always on and off. Hard to catch this place open once it's gone midnight. Not a reliable 24 hours drive through.
December 2023 by Andy O'Flaherty
Food takes forever, is often cold and on the last occasion I ordered, half of my order was missing. I really should take my own advice and go
December 2023 by Kevin Waldron
Sat outside for 30 mins in click and serve nothing turned up wouldn?t answer the
October 2023 by Mackenzie Linden
Very busy at 11pm but service was excellent and the food was good, however was wet by the time I got back to my hotel, though this was at no fault to the establishment.Clean restaurant, and one crew member was constantly mopping the floor due to being there during a major storm, again not the fault of the restaurant, but their dedication to health and safety of their customers.
October 2023 by Dave Walsh
Just been through the drive in. Sign up saying no cold drinks. I ordered a latte and a hot apple pie. The coffee is luke warm and the pie is cold. I've driven away now so can't return items. Poor quality control.
October 2023 by Food Bros The Critics
Whilst McDonalds food remains at ?????? across the board in its restaurant up & down the countryWe've tried so hard to avoid Aintree McDonalds for years as we know just how bad it is, our North-West critics have had enough it's customer service standard continue to fall into unacceptable levels, Dine-in, take out or delivery this particular restaurant consistency gets 9/10 orders incorrect with mainly items missing every time any time of day or night.Food Bros Service rating a Black orb rating ??????????
October 2023 by Sharon Quilliam
Waited ages for drive through meal. Restaurant not drive through was busy. When food finally arrived the fries were freezing cold so had to request fresh ones. No longer fast food
October 2023 by Mark W
This place is miles better since the refurbishment food is the same but its easier to getserved now.
October 2023 by Richie Williams
Super slow! Stand there for 18 minutes. Nothing fast about that. And cold! Meant to be a treat for the kid and it was just aweful.
October 2023 by Christopher Crichton
This Mcdonalds is literally the biggest lovely Mcdonalds I work near Aintree and if Im in on afternoons I always go for my lunch. The food in their is always fresh and Immaculate and the staff are always friendlyAnd the layout of the building is great and its always clean unfortunatly there are other mcdonalds in liverpool that need to be more like this. If its my day off and I fancy a mcdonalds i always reccomend Aintree because the rest of them have gone a little down hillAnd some of the staff ive known for years some just to let on too like michelle it is an excellent serviceSo if you want a really nice clean mcdonalds to go too go to AintreeHonest you will see what im talking about ???Wheelchair accessibility: Loads of space for it
October 2023 by Gregory Powell
Didnt even want to give it 1 star terrible service, waiting time is ridiculous got my money back not even a sorry about your wait from the manager darren by far an away the worst mcdonalds in the country do not go here.mcdonalds aintree.
September 2023 by Sarah Pullen
AwfulStaff haven?t got a clueTook 35 minutes for 3 happy mealsFood everywhere total chaosCustomers waiting for ages asking for refunds and just getting ignored
September 2023 by The dog Whisperer
Sunday morning, Mackie s morning breakfast, freshly prepared next to the energizing aroma of a proper cup of coffee and tasty food. Thanks Michelle! Clean place, great customer service!
