January 2024 by James Byrne
Friendly staff with generally quick service but it's always packed, a lot of seats upstairs and downstairs with many self service machines available too. Perfect for a quick stop off during a shopping trip on the high street or for a bite to eat.Accessibility isn't great as upstairs seating is only accessible by the stairs but on site toilets and baby changing rooms available too.
January 2024 by Charlie Lulutifa Pedersen
Ordered 2 nuggets share boxes at machine. Didn't get a receipt.Collected order and it was one sharebox with enough dips for 2.....
January 2024 by Josephine Pike
Very busy, small blip with order but corrected
January 2024 by howard Reese
Just thrown together and served cold, meat tasted like it had been cooked and warmed so dry, it's seems to be the norm each time I take the kids these days, I will not be participating in future, but picking up a real steak and chips from the supermarket at less
January 2024 by T Wong
Ordered a hot drink (caramel latte) and less than half the cup was filled. Previously had ordered this drink at other mcdonalds where it was done much better. Too crowded to hear order numbers, collection process needs an upgrade. Crowd partially caused by security not allowing family/friend members to sit on any seats until they had their food at hand. So families were all waiting at collection areas.
January 2024 by Leslie Jones
A busy Macdonald's in Liverpool city centre. It's ok for a visit for a quick drink and bite, but don't expect corden bleu. However can't criticise too much as it serves the community and has been there a long time.Parking: Huge underground car park at the adjacent Liverpool One centre.
December 2023 by Millie jones
If I could put zero stars I absolutely would, the manager Nikki is an absolute bully. Throwing a drink over a homeless man and throwing his blanket outside for what? It?s Christmas time it was absolutely lashing it down with rain alls he wanted was warmth. If you wanted warmth you have a home to go to for that. He doesn?t his only opportunity was McDonald?s which I know I wouldn?t choose that first. Absolutely disgusting this needs to be investigated further.
December 2023 by Natasha Carr
Shameful behaviour from the manager Nikki pouring a drink over homeless person. Whatever the circumstances this is not the answer or a disgrace to the Macdonalds name. Love a good nug but will not be frequenting this branch based on her behaviour. Shocked. And. Appalled.
December 2023 by Katie
Ordered a double bacon McMuffin.. bacon was barely cooked, cheese was mostly in the wrapper, it was disgusting (I had to cook it when I got to work in the microwave and it made me feel bad for the rest of the day) waited for 20 minutes as well!Also saw a post online with photos of a homeless man who was assaulted by the manager Nikki. Disgusting.
December 2023 by Libby Harkness
The manager of this place is absolutely vile. The place is out of control and always an absolute mess. The manager bullies the homeless Infront of the public and the company allows it to happen.
December 2023 by Gemma Louise Wilks
Stars mainly for the service.Greasy food. The food was dripping with oil.The place is not clean. Dirty tables, no napkins and the toilets not cleaned. Interior tired and warn.
December 2023 by ben regan
Pretty quick service for a busy place, sat upstairs, place looked quite clean and well kept for a busy lunch
December 2023 by ray webster
The only reason it didn't get five stars is because I couldn't get to the lift due to the ignorance of customers refusing to move. Staff were great though.
December 2023 by Paul millington
What a Total Let Down...... went to this McDonald's & I'm so disappointed. The Food was Stone Cold with Both sides on the Quarter Pounder with Cheese well done on Both Sides plus Cheese on both sides aswell (Like it's been Heated up & Done again & Also the atmosphere in here wasn't Great. Plus the Male toilets was in a Right mess & Not cleaned.
December 2023 by Julien Bernard Jean-Denis
Ordering (at the kiosk) went fine but..There was no printout for the receipt. So we were lucky to remember our order number.Then it was very messy in front of the counter.Display of the ordering number could not be seen, then found that it was in the far corner of the room.Numbers were very small.Not great experience in this location.