January 2024 by Robert Ward
Ordered via the app for table service.Arrived very quickly and was as expected at McDonald's, tasty.
January 2024 by Jacki Ferguson was wild
Fastest service ever and it was busy ,other stores could take a leaf out of this McDonald's well done Liverpool .and the food was
January 2024 by Natalie Kirby
Only half of our delivery turned up. I phoned to tell them and was bluntly and rudely told they could do nothing to help. I asked who I could contact in regards to getting a refund -was put on hold and hung up on after a few minutes.Chips were cold, too!
January 2024 by Jamie Murphy
Hell on earth but it's a drive thru McDonald's in a busy retail park. The food is hot, and the staff are friendly enough, eating in during a weekend or evening is never a pleasant experience!
January 2024 by Cassidy Quinn
Asked for sweetener in drive through she couldn't be bothered to go and get some and just said we don't have any which was a lie cos I parked up and walked in and found them in the
January 2024 by Trisha Brown
The manager Ruth is amazing. She helped me with my order as i did it wrong and I'm a moaner. She literally made me day. Thank
December 2023 by Katie Williams
Waited at the drive thru order point for over 5 minutes no one taking orders on my side. Reversed and went to the other side, asked me to wait one minute, took the other sides order that had just arrived!Then went on to sit in the drive thru queue without moving one Inch for over 15 minutes. When I got round to the window, no apology or explanation for the wait.I only wanted a hot chocolate, which turned out to be watery, cold and the cream had melted. Will continue to use the kensington one in future!
December 2023 by Bryan Wilder
I got the drive through daily for a simple plain cheeseburger meal...they seem to like to park me every time to keep the DT time low I was told...is that my problem? If I want to park I will..you need to get it together and stop parking me and giving me cold food.. disgusting service.
December 2023 by Adam7Productions
Been holding back on this review for weeks giving the benefit of the doubt as it?s the holiday period but I?ve had enough, fast food is supposed to be fast food not a half an hour to 40 minute wait in the carpark even in quiet parts of the day, from missing food to getting the complete wrong items from my orders to getting drinks wrong and ice cold food, I cannot state how bad this McDonald?s is!
December 2023 by Andrew Burrows
Every McDonald's maintains the same standards which is a good thing, reallyThe only trouble with this site is the EV chargers in the car park are at a bit of a tight angle due to being retro-fitted into the car parks pre-existing awkward shapeBut it's nice to have them there
December 2023 by Izzy Izzy
Food up the wall as seen in the photo.. other people's rubbish left on the table.. absolutely no care taken in food preparations.. the chicken wrap came out of wrapper, exactly how you see it in the photo..squashed and crumpled.. completely off-putting.. we no longer trusted that care was taken in the kitchen, if in the dining area was so dirty .. So we left.. please take care with peoples orders.. and eating areas.. it says a lot when food is given in this state. We had been driving for 5 hours, and being tiered is the only reason I didn't take them back to the counter.. ( Both our wraps looked like the picture) disgracful.. There was a lady walking around selling leftover breakfast for a pound.. Nice to see that they don't waste food.. !!!
December 2023 by Lanie
1 hour I waited for 2 breakfast meals through the drive through, I asked the woman bringing orders out to the cars where ours was as other cars were coming and going after us with their food and got shrugged off and told she just brings them out. Got fed up of waiting so I went in where I was left waiting again for 10 minutes and then the manager said our order was lost he would make them for us. Then he comes back and says there are now no hash browns (I had ordered 4) so I said just leave it I?ve wasted a chunk of my day off waiting and I have somewhere to be. He says he will give me what he has of the breakfast and refund. (It?s not about the money it?s about my wasted time) then I get to the car bite in to my egg and cheese mcmuffin(missing the extra cheese I ordered) and it had egg shell in it. So I spat the mouthful out and said I?ll try one more bite it must have been a tiny bit of shell. Another chunk of egg shell was in the next bite. I actually just can?t believe what I?ve witnessed and experienced. Their was an abundance of staff to the point they can?t even move so why I?ve waited so long is a mystery and the staff that are there are walking around saying ?I?ve lost my head? ?I don?t know what I?m doing?. Absolutely shocking! Tell people if there are delays at the point of ordering and prioritise orders in order of when they were placed it?s not hard and teach your staff customer service skills because they don?t seem to care at all. I work in a customer facing job roll and I would never dream of behaving so dismissive and unhelpful to a paying customer. Shocked and won?t go back which is a shame as it?s our local and we go every Sunday as a treat after football.
December 2023 by Paul Cags
If your order is correct, then you're in luck. Go and put a lottery ticket on. The most simple order was placed, and they still botched it up twice. Latte ordered, got given a hot chocolate, then the replacement came with vanilla in so that went back. 3rd time lucky. No hash browns in the order either. Really poor effort so poor they could give the Torys a run for their money.
December 2023 by sandra
Every order is wrong, food is disgraceful dry, chips hardly cooked. Arrives cold. If you go drive in always have to park up, then some of it is wrong wait forever to correct and the rest of the food is cold. Fast food definitely Not !.
November 2023 by Christian Loyal
I haven't been to a McDonald's for a long time but this was after midnight and a drive through so I wasn't expecting much but I'm glad to say the food was fresh and hot and looked like the pictures! I'll definitely come again. Cannot fault them on this visit.
