January 2024 by Martin Nikoo
Please leave someone to listen in the drive-thru section.It should be repeated to women several times for a coffeeblack coffe ?!blagh
January 2024 by Gemma Dominique
When you've had a stressful day at work, can't be arsed to cook, haven't eaten all day, sleep deprived and in pain from having a wisdom tooth pulled earlier in the week, you decide to grab a quick bite after a long week, the last thing you expect is for the 15 year old on the speaker to ask u to repeat every item yet still get the item and quantity wrong at the drive thru, to then collect ya meal with nuggets that has dip options but are never asked at the 2nd window, always 9/10 no pickles and just slapped together, ALWAYS no salt on chips and 0 customer service.Not surprising when it's kids working there too busy chatting, but if I'm paying all this money for a 'treat' I expect the service to be the opposite of what it always is.I'd like to say this was a one off, but it is EVERY time I go. Queens Drive is just as bad.Maybe it's just Liverpool?
January 2024 by Arta Pet
absolute joke of a customer service. they keep hiring kids that dont give a single F. cant even understand english. DISGRACE.
December 2023 by Alan Boardman
I call 20 minutes queing in the drive through before getting to order is quite unacceptable, it's supposed to be fast food.Reaction from the staff was "we're very busy".....more like very inefficient.This is not just a one off it's every time we go.
December 2023 by Steve Macca
Same as all the McDonald's I've been, food is hot, staff are friendly.
December 2023 by Julie Jones
Everyone was waiting far to long ,not enough staff,food was just warm .
December 2023 by Peggy agalaba
Lovely ?, they have always had that special feelings when ur in there, children meal friendly tooKid-friendliness: Kids meal never an issue here
December 2023 by JAKE T
Full of daft 16 years old who always get yer order Rong every single time order a bigmac today get 9 nuggest instead how stupid can you be seriously all u have to do is read the orders on a screen
November 2023 by Neil Mercer
Good Macdonalds, quick food and free sauces, some places charge which is ridiculous!
November 2023 by Alistair Patterson
Placed 2 orders in the drive thru, was parked up for 12 minutes waiting after a 5 minute queue round the lane. Food came out with no straws, napkins or sauce, and only 1 of the 2 orders. Staff were willing to help when we made them aware (and thank them for that) but it shouldn't happen in the first place. Grilled onions on my burger were still frozen, as well as kids just throwing rubbish all over the front door in front of a security guard who was doing absolutely nothing about it, Sunday 29/10 approx 16:30
October 2023 by Jack Thompson
Understaffed.Prioritise drive thru over indoors.Staff chatting picking off stickers while customer came in too complain as he said he was waiting in drivethru space for 25 minutes, will he was standing for maybe 60-70 seconds before they went and served him.Took roughly 14 minutes to get fries and two cheese burgers lol.Checked my order and they forgot fries so it's good I checked.Serious staffing and training issue.Not sure it it's management, franchisee or corporate with mcdonalds new 'omnichannel ordering' approach.
August 2023 by Michael Furnival
Rated in the echo as the WORST McDonald?s in Liverpool, been twice as its local and both occasions food wrong, missing items and last time the McCrispy was as hard as a rock! I wouldn?t bother wasting your time and money even going there.
August 2023 by josef minarik
food ok sam time the chicken is raw and pink and it keeps happening, the ice and lef's drinks almost don't
August 2023 by Robert Feeney
Ordered food here before the cinema, fries were terrible! 3 portions went in the bin. They had been done in one dirty fryer ???
August 2023 by ALAN R
Just had a delivery, both paper bags sealed, 2 items missing again, this time 2 Large Mcflurrys and straws missing, food cold, soda flat and warm (no ice). last time no dip's for nugget's and times before the wrong order. Get it wright Stonedale, the cost out ways the VALUE..
