December 2023 by Martin S
Very professional, very helpful.
May 2023 by Easty0151
Great bank, good customer service, clean , short waiting time , friendly staff
February 2023 by Abdu Elbelazi
It was a professional customer service today at 16:00 pm from Dan.Thank you
December 2022 by Maureen Campbell
Please do not post my update. It was a kind gesture of kindness for the team staff at this branch today only .Thank you.
January 2022 by Neil Shenton
Staff always helpful and friendly.
July 2021 by Shannon Mc cann
Was in yesterday & usually it isn't a problem to get bank statements printed out. However I was asked quite rudely don't I have online banking or a printer to do it myself. (I clearly wouldn't have made my way to the bank if I had my own printer & it also wasn't anyones business but mine if I did) and today looking through my bank statements she has given me a statement from the previous customer which I feel is totally irresponsible and untrustworthy!!
July 2020 by Luke Harris
Great bank on helping us get our first mortgage, also we would like to personally thank John Horrocks for doing an excellent job taking us through this process stress free ?
May 2019 by Fd Avenue
Great account No charges
October 2018 by Emmanuel Akinyemi Fawusi
Good customer service and easy access
September 2018 by Neilton Gregs
This branch never make it easy to do business with them. Use Old Swan branch if you can. Theyâ??re much better.
July 2018 by Neilton Gee
This branch never make it easy to do business with them. Use Old Swan branch if you can. They?re much better.
March 2018 by Neil Gregory
This branch never make it easy to do business with them. Use Old Swan branch if you can. Theyâ??re much better.
February 2018 by Aaron S.
Nationwide in Liverpool is located on Lord Street, it is probably rather isolated in terms of location and although it is in Liverpool city centre, it isn't in the most central or obvious of locations such as around Paradise and Bold Streets, where many of the banks in the city are located. This branch of Nationwide is on Lord Street, albeit still within walking distance of the One, it is also close to banks such as Santander and TSB. The branch its-self isn't very modern, I also found it to be very understaffed with very few facilities, I only noticed a single machine for banking activities, and a single member of staff on the front, to the point where service was very slow and it seemed there was no one there to help out with increased demand, such as larger queues at the time I visited which did appear to be quite busy in branch. The staff member working on the front didn't seem too friendly either, she just seemed a little slow in dealing with customers. Inside the branch, it felt a little old and miserable - facilities were poor especially compared to other branches of Nationwide such as Manchester and rival banks and building societies as a whole so sadly I feel this branch of Nationwide is disappointing, and deserves a single one-star rating.
September 2016 by Daniel Connolly
Always a warm welcome an happy to help
July 2016 by G B
Self service machines keep the queues down to a minimum
