November 2023 by Joseph Plimmer (Driver Joe)
Staff are okay but they are little Hitler's if you use their coin machine and you are putting it into your partner's account, they chat that is fraud ?, makes no sense it's not like I'm trying to take money out the account.
May 2023 by Karen Moore
Nice place. Easy access.. Friendly staff
July 2022 by Cheryl Morison
Staff always very helpful
July 2022 by Colm O'Grady
Lovely staff!
June 2022 by Alison NOVAES
Horrible, just 1 staff to attend everyone
August 2021 by Alan Ryan
I went today to use the coin machine to deposit the change into my account. The staff member went to get the keys as the machine wouldn't reset for use! The staff member asked me if I am definitely a customer of Natwest, which I confirmed and said that I have been for many years. She then said that the machine is full and didn't know when it's due to be emptied. She then went on to say that the problem is that customers that aren't with NatWest use the machine so come back when you are next passing
July 2021 by Barbara McCulloch
Some staff members are very Rude, unhelpful, judgemental very disappointed with service
July 2021 by dan dan
Bunch of thefts
July 2021 by Carolyn Scarratt
After attempting to ring the bank for some advice, I eventually got through (12 minutes) to then be told there is a 13 minute wait time!! Or you could opt for a call back which I did.... and yes I did get a call back with a really bad quality line, which by the way has been like this since September 2020! Half way through the call ......... Yes, you guessed it - I was disconnected! ? I assumed as they had called me, they had my details to ring me back!We?re 10 months into this pandemic now, and I would have thought the service would have improved, but obviously not!!!
July 2021 by Konstantin Gontsarov
I feel like a slave after visiting this branch. They refuse to get my own money. Telling they want to protect me.????? From what??? From my money???Absolutely disgraceful. No trust to natwest any more. Have to find different place were respect customers after 20 years.
July 2021 by neil heffey
This has got to be the most incompetent bank in Britain, staff are unhelpful and useless. Think they are suffering money problems as they try to not allow you to withdraw funds
July 2021 by Tony Jove
Opening times are wrong and have been for a while. Instead there is a piece of paper on the wall of no use until its too late. Pathetic.
July 2020 by James Newhall
2 staff on it's a joke there was a queue way down the road not surprised closing all the branches
July 2019 by Paul Donoghue (Dogger)
Slowest staff ever
July 2019 by Adeodato Fernandes
Very helpful and friendly members of staff, especially Carolyn. Completed the work in no time. Very busy branch. Knowledgeable members of staff.