January 2024 by richievinyl1 clark
Needs to decide if it's a Post Office or a Fishmongers.The lady behind the PO counter is fantastic, however, at the novelty shop in front, the bare footed man throws his cig butts straight onto the pavement, (tramp.) And now a fishmongers has opened.The place stinks. Please be more customer friendly rather than putting sheer profit first. More and lore likely to use the PO on campus.The 2 stars are for for the PO lady.
January 2024 by Leon King
Post office ran by angry mobs
January 2024 by Graham
Best post office in Liverpool. No queue, professional, efficient and friendly staff. Five parcels sent in less than 5 minutes. Good work.
November 2023 by Sebicus Maximus
I've read a lot of bad reviews about this place. I've been a few times and have to say I've never had a problem with rude staff or parcels going missing, or anything else.
October 2023 by dazekid105
Uncertain as to why the rating is so low; other reviews have mentioned an ownership and staff change, which may be the culprit.I haven't had any issues sending documents today; the woman who helped me out returned the friendliness and positivity I went in with.Don't let previous -- and outdated -- reviews discourage you from using this service.
October 2023 by Danielle
a woman in glasses with her hair up is the rudest personwhen I need to use this post office, I first look to see who works there, if there that grumpy woman, I pass by
September 2023 by Athena Cykes Chibi Lawyer
What has happened to this post office? ! I hadn?t been in for a few weeks and when I did, half the post office had gone and there?s some guy sitting there in his phone/sweet /snack shop , that has taken over the other half of the space. The white lady who runs the post office herself, looks as jolly as ever. She has a nice view from where she is sat !
August 2023 by Helder Lopes
DONT ORDER AMAZON TO HERE!!! They open your parcels and rob your items and then reseal it. They share this space with an Arab phone shop and while the lady serves at the counter the Arabs rob the parcels in the back.Luckily i made a video right there and then and Amazon have issued a refund. PLEASE DON'T ORDER TO THIS LOCATION, I WOULDN'T WANT ANYONE TO GO THROUGH WHAT I HAD TO.
March 2023 by faaz khan
The postoffice is under new management and came across a lovely lady who served me she was so nice ,helpful and very knowledgeable I will definitely recommend this postoffice to get the best value of customer service
January 2023 by Sarah JR
Update Jan 2023 - this lady seems to have gone now and the new staff are LOVELY.I've got to be honest, I've held off making this review just in case the staff were having a bad day/s. However the lady with the red hair and glasses, (Joan? I could be wrong with that name) is a very rude and unhelpful person. I used to go to this Post Office quite regularly as a Ebay seller however each time she would have a go at me saying there's no such thing as second class tracked, so I said second class signed. The next time I went in 'no such thing as second class signed, it's second class tracked'. It was a constant cycle like this for months- all whilst getting spoken to awfully. How I heard her speaking to other customers is shocking. Surely this isn't allowed? I've avoided this post office for weeks, recently went in to send a parcel using a old Very package however I sellotaped over the word very and she point blank refused to take it. She said 'the post man will think that's for Very and take it all the way there'. So I said that's fine, he'll see the address on the there and realise the mistake and where it's meant to go. So I insisted she post it but again she point blank refused. My partner took it to another post office and they were lovely, agreed that it was ridiculous and the parcel arrived to the receiver 2 days later without issues. I'm no longer going here - it literally ruins your day and leaves you feeling awful, which is ridiculous! The Post Office opposite the Royal Hospital have absolutely lovely staff and is relatively close by if you're looking for another one to visit.
October 2022 by BamMakaveli
I work in a local store and visit nearly every day. Often I bring a lot of items which I know is a lot of work but Lindsey always helps without an issue and is a delightful person, couldn't ask for a better service.
October 2022 by H. Tang
Understaffed. Currently stuck behind 1 man banking thousands. The 1 teller is counting it by hand. Not the first time I've been in a queue here due to understaffing.
August 2022 by Emily Emily
After browsing the comments, I went to the monument post office with great careful. But still be shouted and offended. The woman with funny red hair is rude. She neither wants to work there, nor able to speak human words.
July 2022 by Tom Fahey
Wonderful post office, ran by wonderful staff who are always so helpful and will do anything for you. The Lady with the Red hair and Glasses has always helped me with every issue I?ve had and goes far beyond her job role. Always pleasant and smiling. A lovely woman
July 2022 by M Rosenberg
Went in to post an item that I'd sold online, I was dealt with by the 'lady' with glasses on and short dark/red hair. She incorrectly entered the postcode, I only realised this when buyer confirmed when I sent the postage receipt. So I went back and confirmed she had entered it wrong which she denied and lied that the proper postcode didnt exist! She claimed the parcel had already been collected so she was unable to correct it.(probably another lie). I get stressed pretty easily and was visibly upset and frustrated and she basically told me to 'stop that crying', as if I was a child being told off! Why on earth would you treat a customer who is obviously distressed in that way, and more so is not the one at fault? It seems she's yet another one who can't take being told she's made a mistake and goes off on the defensive, and I can see I'm not the only one who shares this sentiment. Will be taking my complaint further*update* so as expected my parcel did get lost due to the complete incompetence of the lovely joan ? I had to make a claim for a lost item and fortunately was refunded, made a complaint but they just don't care, its beggars belief how she is still working there. Repugnant woman.
