February 2024 by Phugu
Very Bad customer service.The lady who calls herself the manager is extremely rude. Had a face on from the minute I got to the counter. She then makes a mistake and blames me for her mistake. She then suggested I call customer services to rectify her mistake. I then asked her for customer services number and she then gives me some random leaflet and says the number is on the back. When I asked her to identify the number she looks at the back of it to realise there isn?t one on there.She then went to google a number which did not work.The lady took no ownership of her mistake and also tried to fob me off.I would never do business here again.
December 2023 by Sue Myers
Excellent friendly service from Booker Ave post office today. They were happy to help and I was so pleased I could send our parcels to the USA in time for Christmas ? ?
December 2023 by Lynn Power
Great staff and good card shop, perfect post office!
July 2023 by K C
Very kind and helpful staff helping us with a drivers licence renewal today. Thank you!
June 2023 by Jenny Harrop
Nearly all the staff are incredibly friendly and helpful. They have longer opening hours than other post offices. The cards are beautiful and other shop items are great. It seems like a long ago but I recall they were the only post office in the area that stayed open for their community during Covid and even then they always served with a chat and a smile.
April 2023 by Janet Doyle
Staff are always friendly and willing to help. Unfortunately some customers are extremely rude as I witnessed today. A pensioner in the queue in front of me was too impatient thought the lady behind the post office was having a little natter even though it was clear she was serving the customer. The customer was new to the area and asked for directions which she was given along with said pensioner shoving her parcel in front of her as she was in a hurry! So rude ?
March 2023 by A C
Woman with the blonde hair behind forst counter extremely unhelpful doesn't process any returns. Ques always take ages staff prefer to gab to customers and each other rather than be efficient. Don't make the mistake of coming here in a hurry.
January 2023 by Joanna Hufton
Lovely post office, friendly staff & fab opening times xx
December 2022 by Jay Johnson
HSBC have an arrangement with the post office , it saved me a trip into the City centre. I asked to change $500 us dollars to be paid into my HSBC account the dollars had been collected over a period of less than 12 months kept in a safe. I was informed by a rather rude member of staff Anna that they are "old" and could not take them . USD have a minimum life span of 5yrs, the claim was nonsense. Id waited 20 mins in line to get no service. I took them 5 minutes away to Springwood post office Greenhill Rd transaction completed with no problem. My advice to locals dont use Booker Ave post office.
August 2022 by Val L
Staff always friendly and efficient. Good range of cards and stationery.
August 2022 by Lynne Forsyth
My local post office is brilliant! Use it like my own bank..get money out..put money in! Fantastic staff!
August 2022 by Claire Briggs
First time using this post office. The staff were all really helpful and patient and so friendly. The shop was lovely too with a great range of cards and little gifts.
May 2022 by Lizzy Foulkes
Best post office there is, so helpful and really go above and beyond for the customers.
April 2022 by Claire Casswell
I am left appalled with the service this post office offers.Errors were made regarding a passport application on the part of the post office and it has caused such stress and upset trying to sort this out.A couple of members of staff in particular have been quite dismissive and unhelpful. I cannot recommend using this post office. People deserve a better service and treatment.
March 2022 by Jenny Roberts
Great Post Office staff are friendly and efficient. Recently had to renew my passport. Advised to go to Spielman?s for photo. So glad I did.Staff at Post Office were very thorough. Link between Royal Mail and Passport Office excellent. Kept informed throughout. Three weeks later new passport arrived.
