March 2024 by Michael Viggars
Surprisingly rude staff <- I left this comment two years ago. It's only got worse.I have no idea whether I have to queue for the checkouts or the self-serve - there's no signage or 'triage' service if you like.Invariably, staff just tell you to go to the self-serve where there's usually a young lad running around like a headless chicken dealing with five customers for everyone one the counter staff do.Awful. Can Evri take over please?
February 2024 by Gábor Majer
Professional service. I sent a package to Slovakia.
February 2024 by Simon Macrae
Very lovely
February 2024 by Saad Saeed
Very rude lady at the counter. Not recommend anyone go here unless any compulsion.
February 2024 by Mandy Arthur
Almost never seem to have staff covering the till upstairs. They seem generally friendly but not trained to help. Couldn?t seem to help regarding potentially lost package? also, I really wish I could go to a human cashier from time to time to deal with my post rather than have 1 human help 5 customers at the self service.
February 2024 by Eva Mckeown
I was very impressed at the post office the girl Rachel who works here is amazing at her Job i renewed my passport and she was so helpful and helpful very proffessional tooEva
February 2024 by Beth Montgomery
A lovely lady named Rachel helped me today with my parcels, she honestly went above and beyond for me and really took her time to help me with everything as I did have a fair few. She also suggested if I sent a good amount of parcels it might make it easier to set up an account so I can just drop parcels off which stops me from spending a lot of time on the self service machines. She has a lovely way with people too as I noticed how she spoke to customers and I believe that customer service like this should be applauded. Thank you Rachel for your kind help.
January 2024 by Panagiota Karyou
The staff was very rude and unhelpful. I was crying when i left from there.
December 2023 by Martin Gee
Closed today, Sunday 26th, without any warning. Only when I got there, there was a sign on the door saying closed.
December 2023 by James McKinney
I have just watched the manager (Jackie) berate a poor young woman who was trying to post something for her work. She screamed at this poor girl for everyone to hear. This woman Jackie has no people skills, lacks any form of customer service, and should not be allowed to work near the public never mind managing other people. The amount of complaints I have seen about this woman shows that nobody is happy with her behaviour. Appalling.
December 2023 by Jacob
Cannot believe how rude the manager is here! Almost all of my staff members complained about Jackie the Manager shouting and screaming at them calling them liars. After coming onto the reviews I see that she is the sole problem. Absolutely gobsmacked
November 2023 by K
Rubbish. Closes at 6pm but closed at 5pm because of no staff were there, why? Imagine other important places just closing early, wouldn't happen.
November 2023 by Angela McNulty
When I arrived at the Post Office it had an A4 piece of paper saying it had closed due to being short staffed, without any notification on line
November 2023 by Lauren Williams
There?s two counters in here, a regular one at the front and one on the right that says ?Travel Money? above it. I was waiting at the front of the queue to go to the regular front counter to deposit money for a good while but could see a staff member on the travel money counter with no queue. After about 5 mins waiting at the front I thought I?d go over the the lady at the travel money counter to see if I?m still good to wait in the queue I am in or if I should wait over by the travel money until she or someone else is ready. (I didn?t want to look stupid waiting in one queue if I could wait in the other that actually has staff on the counter). I walk over and before I could even say hi, she very abruptly yelled at me ?I didn?t say you could come here, go back and stand in the queue until I say you can come over?. I was honestly so shocked because no one has every spoken to me like that in my life. It was beyond rude. I replied saying ?sorry I just wanted to ask a question?. She said (very patronising) ?Go stand. Back in the queue. And wait until you?re called over.? I?m so angry at myself for not telling her how mean she was but I have never experienced unwarranted hostility like that. I left because I was genuinely sad and wanted to get out of there.This happened a few months ago but it?s still bothering me and I don?t want her to get away with it. And next time I go in there, If she calls me over I will refuse and offer the person behind to go. It?s truly mad that she hasn?t been fired for speaking to people like that.
November 2023 by Angus Hutcheson
Appalling service, over crowded, the queue was basically the entire floor, out of the like ten counters, only about three were being used and no one was directing people to use the self service kiosk. No clear direction of where you were meant to go to for what service