March 2024 by Liam Dimbleby
Charged me £4.20 for a 2nd class letter stamp
September 2023 by Barbara Vale-haden
I've never thought to look at reviews for this post office .. and I've been going there a good few years now.It does seem to have improved this past year or so. But I haven't been going there that much. There was one staff member who was basically, horrid .. even refusing to accept parcels up to an hour prior to closing. I've been sending parcels via Evri for quite a while. But I am going to Penny Lane Post Office this morning so I'll wait and see!
May 2023 by steph Cully
I ordered euros online to be delivered to this branch. I went in two days later (the confirmation email said they would hold them for 5 days) and the person behind the counter said they had no euros. I explained that mine were ordered but she said that ?lots of people? had been in for them and there were none left. She advised me to cancel my order. I?m really cross. What?s the point in ordering them if they just let someone else have them. And the person couldn?t have been less apologetic or helpful. I won?t be going there again.EditI got my euros today from another branch and found out that, when you order euros from the post office, the branch is not informed! So how can they hold them for 5 days, and what?s the point of ordering them? However, it was not the fault of the branch that they didn?t have any left. It would have been helpful if the staff member had explained this and offered me an alternative way of getting my cash. I?ve raised my rating to two stars because it wasn?t actually their fault. But there was still no help offered.
May 2023 by Mazen Albaroudi
Staff name MuneezaShe is Super friendly and so helpful No matter how busy the office she is always in really cheerful moods and maintain great efficiency.
June 2022 by Jimmy
Went in to collect a form to renew my driving license on Saturday and spoke to a lady and instantly felt looked down at and the attitude toward me was so disrespectful words don?t come close, I even remained polite and respectful throughout my experience, I ended up saying it?s ok thank you for your help and leaving, although visited today as it was convenient due to being in the area on my lunch break and to my relief it was a different staff member and it was like a chalk and cheese experience, shame first impression experience, take note it would benefit your store to have the lady from Friday take some one to one customer service training from the polite girl who worked today(Monday). Didn?t ask for names but she went the extra mile and couldn?t be more helpful.
April 2022 by Nijakowski Pawel
Thank you Faisal for your quick help in a emergency situation. I will definitely be using this post office in the future.
January 2022 by Oliver Hargreaves
been using for all sorts over the years for ebay selling, staff helpful and no issues,
January 2022 by graham roberts
Staff very helpful and very polite helped me to get the correct postage method for my valuable package
January 2022 by andrea williams
Fantastic staff especially the 2 ladies, always very professional. THANK YOU
January 2022 by Andrew Duckworth
Looks loads better now
January 2022 by Annabel Peel
Two days in a row I have came to this post office 20 minutes before a scheduled 9:20 bus to work (for the 9am open of the store) and both days the staff have arrived late, opening the shutters after 9 and not allowed anyone in until at least 9:15am. I only have a short window to get to the post office so you would expect it to be open at 9am, not for staff to arrive and prep the store at 9am! Quite disappointing and it?s both days left a queue of people outside waiting
January 2022 by Jacob Harker
Used to be good with nice, friendly staff. Think it?s new owners now and it couldn?t be more different. Any time I or anyone I know has had to go in, the staff nowadays could not be more unhelpful and rude.
January 2022 by Adele Holly
Lovely staff especially Muneeza. She is such an amazing girl with smiley face, the staff is very friendly and kind :)
January 2021 by Megan Laptop
Excellent customer service the staff is fully aware of product knowledge I would strongly recommend this post office for customers who want the right answer for their products the staff are brilliant and really helpful definitely recommend people give it a go
January 2021 by catherine ingham
Looks like a building site insideStaff really rude and unhelpful
