December 2023 by Khawla Berardi
Please hire people who have humanity .
August 2023 by Nick Smith
Please, please use somewhere else, every time I?ve picked something up here they?ve always got it wrong. Late prescriptions, phoned them and they said they?d have it the next day after 2pm so came back and they didn?t.Then supposed to have been given 6 months of prescription but they only gave me 3 weeks so had to come back again.Opening times aren?t what they say they are on google maps so call ahead if you need to come here to make sure. But yeah not using these anymore.
April 2023 by Danial Heidari
I went there yesterday at 17:46pm but door was closed .. I asked to the middle-aged male worker there he didn?t answer or respect
February 2023 by Sue Prince
I find it totally unacceptable to wait almost a week for delivery for an inhaler prescribed for me by my doctor.Was promised it today and apparently its sitting on shelf waiting to go on van but no reason could be given as to why it can't be delivered until tomorrow when I will be out at appointments.No reply at all on Friday (20 calls). Five calls on Monday before I got through and two today.I'm struggling...this inhaler was prescribed for a reason.A formal written complaint will be made.This pharmacy used to be excellent, delivering a superb service but the past few months have seen a steady decline in customer care and services.
June 2022 by florian marró
Hours of queues, no joke. Once you get to the till to pick up one shelf item as a prescription they send you back in queue for another 20mn, what for??? That's when they actually got the prescription, i had to go back three times as there was nothing ready in 6 days
May 2022 by F MC
Unhelpful. Wouldn?t give my medication to me as the pharmacist wasn?t in the store . This medication was vital. I had to ring my gp get a new script sent to another pharmacy so I wouldn?t be ill
March 2022 by R Miah
Since the change over and new staff this pharmacy has gone down hill, waiting over 30 minutes to just pick up a prescription that was ready last week is ridiculous, this has happened several times now. There is no team work or structure here like it was before. There was always someone at the front dealing with patients. Lack of awareness and communication, the gentleman before me asked the pharmacist he was just picking up what was owed to him and that it should be in the fridge, this was ignored and the pharmacist started doing a full new prescription for him until the customer stopped him. I don't get why it takes ages to just pick up your medication that is already read, before I use to just give my surname confirm my details I was in and out within 5 minutes. I would understand if I just handed my prescription in and had to wait that long but to just pick up! There is always 3-4 staff on same as previous they just ran this pharmacy so much better and smoothly. I've changed my pharmacy after being with this one for 10years such a shame.
January 2022 by Lucie Lou
New staff and pharmasist, who takes forever, not very welcoming, after 10 mins of waiting, had to ask to be served. Script had gone in, in plenty of time, to be told, it is not their, and come back tomorrow, went back next day, again to be told to go back following day... as I.run out of meds, I asked could I loan any till folowing day, only for a member of staff goes to shelf and gets full medication...seriously thinking of changing pharmacy....or bring back staff that were before.Next day....In the chemist now waiting for a emergency script, staff standing round chatting, whilst people waiting to be seen, just out of curiousity, have discretly rang chemist 6 times, each time, staff ignored phone, and still chatting away....
September 2021 by Helen Bryson
Local chemist with very friendly and helpful staff, always a pleasure to go to pickup my prescription.
July 2021 by Eithne Browne
This is my local chemist and I count myself lucky they are! Always friendly and helpful..Good advice and always a respectful attitude..They have even contacted me if late picking up my prescription to make sure I am ok...Thank you Rowlands..Lodge Lane..
July 2021 by Carl Lawton
I've had nothing but good service from this pharmacy, staff are great and friendly, glad I switched to this pharmacy a few years ago, keep it up.
July 2021 by nicola haydock
I?ve just moved to area, this pharmacy is the nicest most friendliest I?ve ever visited everything is just easy and no trouble and it?s done with a smile thank you ?
March 2021 by nicola
I?ve just moved to area, this pharmacy is the nicest most friendliest I?ve ever visited everything is just easy and no trouble and it?s done with a smile thank you ?
March 2021 by Jon Byrne
All ways very helpful and polite.
January 2021 by Maria Prendergast
Nice chemist
