January 2024 by Sharon Bell
My review got removed. I added a photograph showing over 200 calls I made to try and get through to them. No answering of phone . When offering a service to the public.... Answer the phone . Absolutely awful .
January 2024 by Chloe Humphries
Good service when there but rediculous trying to get them to answer the phone
January 2024 by Victoria Grace
Always there for questions and great advice gratefully given
December 2023 by Val Williams
Nice people serving all of the staff are very helpful.
November 2023 by alan flood
Terrible pharmacy. Awful customer service, rarely seen more than one assistant, even when the waiting room is full of people. Don't answer the phone, got buttoned several times, over a 30 min period of constantly ringing this branch.
September 2023 by bootle towbars
The last 3 prescriptions have been incomplete causing me to make repeated journeys to collect,either going into work late or having to finish early to do so ,I allowed 8 days this time from ordering before attempting to collect today and was told to come back again after 4pm as one of my tablets was not in yet,had the audacity to blame the doctors surgery for there incompetence,after collecting this order I shall be changing my nominated chemist
September 2023 by J F
Doesn't anyone answer the phone?
December 2022 by Ann Ferris
My husband waited 15 minutes to be served, no other customers but staff brushing the floor?? He always has to wait a long time for his medication, usually days. No customer service at all. Pretty disgusting
September 2022 by Robert Doherty
Absolutely appalling place pharmacist guy with the glasses is rude and a liar I called 111 for some cyclizine to help with seizure meds who told me to go to this pharmacy they informed me this can buy them chemist guy said they had non ye the assistant had them in their hands, they phone is taken off the hook forn2 hours. I thought chemists were suppose to help people.Still the same today over 2 hours ringing out and then oh what a shock it?s engaged for 40 mins! The lady with the glasses is happy to slag customers off to staff in ear shot of other customers she should be happy she can work and has a job if you don?t like your job DONT do it simple. She was shouting at a customer on the phone last week saying it was the customers fault her meds was not in as she didn?t order them in time, yet when she was talking to her fellow employee her actual words were ?shit I forgot to order the new blister packs oh well she will have to wait? absolutely disgraceful AVOID this FARCEmacy unless you want all your illness and meds to be disgusted in front of other customers. I have videos of this woman?s behaviour and the way the staff speak to the customers pity I couldn?t post them here but rest assured they will be post on the Facebook community groups
July 2022 by Irene Lawson
I have had so much trouble over my prescriptions to the point where its affecting my mental health. Again my script was not all there.
December 2021 by Paul Chiocchi
Always helpful and nothing is to much. Staff engage with patients with warmth consideration and try to resolve any issues with prescriptions. I cannot complain the times I've been there which has been weekly since I had surgery.
September 2021 by Brian Gossage
Since relocation from Broadway this service has sadly declined, you could simply pick your prescription up within 24hrs, now 4 days and mine is still not ready, Time for me to move Pharmacy after many good years of great service.
August 2021 by Chris Haigh
Closed at weekends. Therefore the queues are horrendous. Then they don?t have the prescription ready so you have to come back again. Never seen anyone smile in there either. They can?t be happy!
August 2021 by Christopher Stanborough
Good staff helpful.
January 2021 by Carl Alcock
The staff have always been very supportive I no I can be a handful someone times because of my mental health but the staff have always been very supportive and helpful even when they are busy they will always help
