November 2023 by Google user
Fantastic service from a lovely lady who I unfortunately didn't catch the name of. She had dark red / auburn hair in a ponytail on Monday evening. She went out of her way to get a ladder and help us to search for some obscure funko pops for my son's christmas. She found them all for us after a good search and was happy to help, very kind and polite. Thank you very much!
November 2023 by Stef K
Fantastic service from a lovely lady who I unfortunately didn't catch the name of. She had dark red / auburn hair in a ponytail on Monday evening. She went out of her way to get a ladder and help us to search for some obscure funko pops for my son's christmas. She found them all for us after a good search and was happy to help, very kind and polite. Thank you very much!
November 2023 by Peter Machalski
Cant pick up online order without having photo ID photocopied.Some medieval rules which are against the data protection law.
October 2023 by Jack Clarke
Always well stocked and really helpful workers . Thanks smyths.
April 2023 by Geoff Jackson
Went in today to look at prams for the grand daughter. Could not have been met with a nicer person. She could not have done any more to make us welcome, good knowledge and very pleasent. She is a credit to your staff and deserves recognition. Sorry we didnt catch your name but a big thanks from our family. We did buy a pram plus many other items. Full marks
January 2023 by Kelly Garnett
Says open till 8 however they shut at 6!
December 2022 by Amy Williams
Cannot get in touch at all. I ordered using click and collect and only have 2 days to collect it. Which is not clear when you buy it. I have tried and tried to call them at so many different times and no one answers at all. Just rings out. So now I am trying to see if I can collect it a little later and no answer. So no doubt my order will now be cancelled because no one bothered to help.
December 2022 by Liam Delves
I use to work here doing nights gutted i lost it to be honest but its a really great store and really high quality staff will recommend anyone to shop here.
December 2022 by DEBBIE MOSS
What a pleasure it was to shop at this store today , staff were so pleasant and helpful when asked about items they took you to them and then offered to take them to the cash desk . We found an item we bought was to big for our car the lovely manager arranged for a home delivery . Exceptional service from every member of staff we dealt with , they are a credit to the company . We will definitely use this branch for any future toys.
November 2022 by Up The Reds!
Tried to call over and over again and was consistently ignored.
July 2022 by David Earp
Very helpful staff, especially Tony she was very helpful and went out of her way to help me.
July 2021 by Patricia
Tried phoning to make an enquiry about a faulty purchase - the phone just rang and rang - tried several times, dreadful service. I was trying to save myself a journey to the store.I phone Smyths on Edge Lane and got a reply immediately, the lady who I spoke to said 'oh yes they are awful at answering the phone'This needs sorting out and quickly.
July 2021 by Becky Duggan
Says open till 8pm when it?s actually 7pm
July 2021 by Kasia
Staff not wearing masks , in tier 3 Liverpool - avoid !!
January 2021 by Ann Burke
I would like to thank this store very much. I ordered something in Warrington store as I couldn't find how to get there and the staff at gillmos went out of there way to help they phoned Warrington and got me directions I found store and got my item can't thank them enough
