December 2023 by Google user
I had an unsatisfactory experience at this store, which I consider the worst I've encountered. The staff exhibited unfriendly behavior. Upon attempting to return a hoodie I ordered online, I was informed that in-person returns were not accepted, necessitating a return by mail. Notably, I had to bear an additional £5 cost for the return, despite already paying £5 for the initial order. This service discrepancy is disappointing.
October 2023 by Phil Griffiths
Just a typical sports direct. You'll know what you're getting, good value and good selection. Friendly staff too from my experience
August 2023 by Geebra Stanley
Excellent... They have quality outfits with reasonable prices.
May 2023 by Jacqueline Campbell
Staff extremely helpful
April 2023 by Lydia Gomez
Spend around 20min for the staff to grab me my shoe size and when she returned she gave me a different model much more expensive that the one I asked for. Trying to fool people like that... shame...Wasting my time!
April 2023 by Dave Scott
Helpful staff, very busy though for them
March 2023 by Beccy Truman
My mum bought a pair of leggings from here last week. When she got home she tried them on around the house but noticed they were falling down at the waist. She went back to Speke to return them and the lady on the till refused a refund because she had worn them.. even though she literally had just tried them on around the house.. no different to trying on in the shop!! But because she had said she had worn them the woman was refusing to refund her. She even said ?you wouldn?t return a pair of shoes you wore outside? which isn?t even relevant. When my mum asked to speak to the manager she was told that the woman was the manager. Not sure if that?s true or she just couldn?t be arsed being proved wrong by someone else. She was extremely rude to my mum and there was no need for it. Jokes on her though because my mum just went downstairs and got a refund off any other staff member anyway hahahahaha. Hope she sees this. Have a day off love x
February 2023 by Sabahattin Örücü
I wisit this store sometimes and bought a coat for myself today, always look under staffed and the most of the staff who works there miserable and rude , they act like they don't want to be there . If you r not enjoying to work there just quit. People don't need your miserableness in their life.
December 2022 by DD TKnight
Stressful and confusing - I left Sports Direct today wishing I hadn't entered their store. Almost everything has an offer, but many of them are "not mix & match, applies to this product only" which even applies to different colours of the same product. It's ridiculous. Some prices differ when scanned at the till and the games section is separate - items from there can't be paid at other tills (and vice versa), which means waiting in a queue twice and items not counting to Black Friday spend offers. I walked out feeling stressed and annoyed. They could do better, but I think that's their business model.
August 2022 by Norris ?Norris?
Lots of things to choose, bigger store than in Liverpool one.
July 2022 by Craig T
Avoid this place. Rude staff. Extremly Unhelpfull. Woefull returns policy. Use another company.
July 2022 by Amanda Welsh
Got all I needed. Staff member was very helpful. Very happy.
July 2022 by Lesley Heilbron
Wasn't busy some good deals. One way at the tills and the stores big enough to stay away from people
July 2022 by neil fong
Great staff didn't have to wait for long to be seen vast array even more new items added everyday.
July 2022 by Advocate Agency
The shop itself was as expected however I bought a dress for my daughter which didn't fit. Brought it back the next day yo be told . NO RETURNS. Shocking really in this day and age. Exchange or credit note only.
