September 2021 by Donna
We came here on a very hot Sunday.... but the heat in here was just as hot was awful, the air con was definitely broken and felt sorry for the staff working there shift in the heat. Waited 15mins for our order but it was very busy that afternoon.... but they was lovely! 2 pumpkin spiced Frappuccinos! X
September 2021 by Nadine Martinez
Great hidden place! Staff extremely friendly and nice to chat to whilst you wait.
September 2021 by Dex Laxus
Severely hot. But the staff were nice and really fast.
August 2021 by Violeta Nagle
Best drinks ever! Great variety of alternative milks. Only a little shop, but staff members so amazing! Had a best chat!!!
August 2021 by Jane Street
Lovely coffee. Toilets need a good clean. But too dark inside and would be nice with more outside seating.
August 2021 by Rafa
My personal experience in there was very good. Customers service quick and very proffessional. What i really liked while ordering my favourite drinks that staff working there were happy, with good working ethics also very approachable. I always recomend this coffee shop. Thanks
June 2021 by Mark Furnace
Met here for a coffee date last Friday. It was nice and clean, and considering it's on the edges of Liverpool One, it was fairly quiet.\\n\\nThe queue was small, but the staff were attentive. We stayed for a good while, and only had a short wait to get another drink, even though it was lunchtime.\\nThe staff seem to be well in control of their Covid procedures. You are asked if you have the tracer app. Or if you haven't they request your name and number for their logs.\\nWould definitely return here.
January 2021 by Alessandro Salvati
A bit disappointed.\\n\\nService is good, and the food is great but...\\nThe place is literally dirty, I personally think the music is too loud. I could barely hear my friends on the couch right in front of me.\\nThe floor is full of trash, and the tables are still holding orders of 3 people ago.\\n\\nFor a coffee with close friends it's OK, but don't expect anything more than that.\\n\\nStay away from the toilets, hygiene is terrible (see pics).
September 2018 by Chris Green
Clean & busy coffee shop with great staff. Well managed I got talking to manager very friendly and helpful. I don't usually go to Starbucks but this one in Liverpool one is great.
August 2018 by Michelle Garrett-Chambers
Very poor service and also hard to find initially. Inside is very dark & depressing & service is slow due to long queues & not enough staff.
Outside was covered in litter, not a good start but as we had a boat to catch & usually really like Starbucks we specifically sought it out.
We asked for 2 x Medium Oat Milk Matcha,s - in our own appropriately sized Starbucks cups. Save plastic always!!
What we received, after a long wait, was half a cup of very strong Matcha. Too strong & only half of what we actually requested & paid for.
Think these guys need to clean up their training act for employee,s as well as the outside of their premises.
August 2018 by Jon Heyes
Very rushed barista, gave me my order as take away rather than stay in. Asked for a price for some of the merchandise on display to be told they don't know the price and to go to the collection point.... Considering it was quiet I wasn't impressed...
June 2018 by Thomas
Yeah - it's a chain Starbucks. But it's tucked away under some stairs to Chavasse Park at the end of Liverpool One like a Seattle Hobbit hole, so props for the unusual venue - then you got the staff... Who are just always so nice! Shedloads of people around Christmas either stressed or hyped? The staff are lovely. Freezing cold or toasty warm, every strange new fad Starbucks throws at them. Lovely.
May 2018 by cheryl b
This place is DARK but that's nice in a coffee shop sometimes! I love it when you've been shopping and want to chill out for a bit, it has a bathroom and the staff are always lovely and efficient. Sometimes it isn't easy to get a seat but the fact you can charge your gadgets really appeals to me so I go in whenever I go passed.
