December 2023 by Krishnakanth Reddy
Being there on Saturday night last week, I became anxious because there was a long queue ahead of me and only one man serving. However, he was so quick that I never even imagined I would be served so quickly. I've never seen a subway sandwich maker as quick as he was. I believe his name was "Rave." The fact that he is from my nation means that I can easily order my sandwich in my native tongue.
December 2023 by Lucy
blonde woman was very aggressive and threatened to slap us because we sat down for a minute not knowing we weren?t allowed .
December 2023 by Tom Shuttleworth
very rude staff, especially
October 2023 by Boomed
The blonde manager is one of the worst people ive ever witnessed speak to customers, absolute weapon.
August 2023 by Pola Momo
Lovely staff and Sibu made a very nice sandwich.
July 2023 by Olivia Sephton
One of the items in my delivery order was an emperor chicken wrap but what arrived instead was a plain chicken wrap
May 2023 by Lorraine B
got my order wrong and had to be remade. Luckily it was no fuss but i dont like wasting food so i felt a bit guilty. Other than that its a normal subway.
May 2023 by Leonardo Contini
Went to subway Saturday 22nd of April had an amazing experience after a night on the town on my way home (solo) the girl with glasses made me a banging foot long and cracked some quality banter cheering me up from a night of failure the service was the best I ever had at subway and I was treated well despite not being able to walk or communicate properly the girl was very patient with my drunk ramblings as I tried to explain my sub order 10/10 would eat fresh againKid-friendliness: I?m a literal child yk
May 2023 by David Price
The sandwiches were good, but I really don't think the server should come out from the back and without so much as a hello say "what d'you want??" I said sorry in case I'd misheard her and she said it again.
April 2023 by hazel
holly is an absolute icon. a credit to the team. she?s so friendly and professional. she caters to everyone?s needs. she?s the don.
April 2023 by Alanah Herlihy
Service is shocking, wasted 10 minutes of my work break waiting to be served?There was only 1 other person in front of me who was also being ignored. Spent the entire time watching a woman restock. In most places I?m pretty sure you restock when you have a free moment & there isn?t customers waiting? I had to leave, went to greg?s & got the same type of sandwich + a coffee within two minutes & half the price. The subway on hanover street is MUCH better! Never had any problems there, both faster & better service??
April 2023 by Anna
Staff lack basic service skills and act like the customers are inconveniencing them by being there?
April 2023 by FaRaZnotYou
The bread nearly broke my jaw. It might have been from last week probably
March 2023 by Poppy Smith
Really unhappy with the service I received from the Bold Street Subway this evening (20th Feb 23).I don't normally leave bad reviews, as I understand mistakes happen and people have bad days, but I went in to order 2 footlong subs, and the customer service of the man who was serving me was terrible. Initially, they didn't have the bread I was after, which is fine, they had a different one that I was happy with.Then he started making the wrong sandwich, I let him know and he apologised but then started scraping off the wrong items which started to tear the bread apart. I wouldn't have minded if he had picked them off, but he didn't seem to care about the sandwich falling apart which was annoying.He then put them in to toast and I paid for my order. When he took them out of the oven, he started to package them up in panini boxes, I asked him if I could get salad on them before he packed them up and he said that they didn't come with Salad. I replied that I wanted to get salad anyway, as most of it is optional, he said that he had already closed the subs. I then asked him if I'm not allowed to get salad on then and he said yes, I wasn't very happy because the salad is optional and doesn't cost more, so I should have been able to get salad on the subs.He then forced the subs into the panini boxes which left them mangled when I managed to get them out of the box, which took some time because they were trying to fall apart.The lady who was working was very lovely, but she didn't seem to want to get involved in the conversation when I was asking him for salad.I understand that it's not a big deal to not get salad on a sandwich, but I'm unhappy with the way I was spoken to and the complete dismissal of my request for something that should have been available.
February 2023 by A8745GSemilyc
12th Feb, 6.30pm. Walked in and smiled and said hello to the girl with brown hair behind the counter just to be answered with ?what can I get you? in the rudest tone, and then asked what salad I wanted and proceeded to put 1 piece of spinach on my sandwich, 3 slices of onion and a tiny bit of sweetcorn, it was like she weirdly did it on purpose because she didn?t want to serve a customer because she didn?t look happy when I walked in at all. I usually love subway but this customer service and the product I paid for is the worst I?ve ever had.
