March 2024 by Suzanne Manley
Absolutely hopeless, I have been referred by my GP to have an assessment for anti biotics at teh pharmacy and I've been telephoning since yesterday afternoon to arrange my appointment to be issued them. I've been calling all morning and still no answer it either rings out or gets canceled on their end. Meanwhile I can feel my infection spreading through my immune system. This isn't the first time with this pharmacy, numerous occasions I've tried to telephone to enquire if my prescriptions are ready to be collected. I have mild agoraphobia and need to ready myself for leaving the house I can just do it in a whim and i need to know my journey won't be in vain. It's beyond inconvenient. This is people's medication that's affected, people get ill if they don't receive their medicine and I'm appalled at how impossible it is to speak to the pharmacy team. It needs sorting out ASAP before someone takes a bad turn because of understaffing and un answered Quieries.
February 2024 by paula parsons
Ridiculous that they keep taking on extra surgeries' patients when they quite clearly cant cope with the ones they have. The staff are always polite but ineffectual. Not had some meds for over 2 months. Queues are ridiculously long and slow. For the love of god get some more staff to speed things along. When you are ill you dont want to have to wait 4 days for a 'script and stand in a queue for 45 minutes to be told its not in anyway.
December 2023 by Joanne Molloy
Worst pharmacy literally, never have stock in wait for ages and they really don't care , I'm astonished it'd still going I have never seen anythin like it before a absolute joke this one , stay away x plus they never answer the phone , unbelievable x
December 2023 by John Gough
Bad service. Even ringing to see if prescription is in, is pot luck if the phone will be answered. I have never seen a pharmacy with more staff that is so inefficient.
December 2023 by Stephanie Challinor
Long waits, prescription not ready, awful service. Don't go there, change pharmacies
August 2023 by Emma j
Put in prescription on Tuesday, 1 item was out of stock. Now Friday and still haven't got it in stock. Won't let me go anywhere else because had already dispensed other items on prescription. Will not /cannot say when they will receive it. If you need your medication to function, do not use this pharmacy.
August 2023 by Stephen
Brilliant efficient pharmacy, always have my medicines ready. They are extremely busy, so you may wait a little.
July 2023 by nicole landers
Pharmacy staff left me there crying in pain and refused to give my prescription for pain medication sent over from the doctor only an hour before ?? and this was after i qued for half an hour with only one person in front of me, while they ignored the customers.. no manners, no customer service, no consideration! They also never have my daughters medication in stock so i have to go elsewhere... ABSOLUTE JOKE!
May 2023 by Wendy Pavis
Text me when prescription is ready & I collect. It's close by & a benefit to be open late. All good!
May 2023 by Billy Taylor
Terrible customer service bad attitude need lesson's in how to treat people with respect
December 2022 by J Murphy
Awful. Rude and patronising staff, utter disgrace to the NHS
December 2022 by denis warnick
Dreadful experience yet again
December 2022 by Stephen Mason
Can't answer the phone ????
October 2022 by kerry bojte
Very poor customer service, staff have an attitude and not helpful, which lets the store down as the shop staff are so friendly! Thought I would try Tesco pharmacy as I always see great customer service in store but will be changing back to my old one after my experience the last few days! Don?t work in this kind of profession if you aren?t customer friendly or willing to help!
February 2022 by Rejoice Dube
Poor customer service even when you get there early morning.
