December 2023 by Infinite Art
Lovely store had everything
December 2023 by Xiaoli Xu
Didn't scan my club card.
December 2023 by Nigel Harrison
Good had everything I need
November 2023 by Jeff Rogers
Nice and clean well stocked
November 2023 by Charlotte Bakewell
worked at this store as a student doing some overtime for them. only to have all my hours cut as my train got cancelled and couldn?t attend 1 shift!?even after i apologised profusely, Shane, the manager, got rid of me straight away and was verbally abusive down the phone and is generally not a nice man. treats his employees awfully. Never will return to such a toxic store again????
October 2023 by Billal Salek
Till didn?t print my receipt at checkouts. Asked a colleague (Jascha ? sorry if spelling is wrong!) for help. She spent the next couple minutes trying her very best to fix the paper jam inside the printer so she could get me my receipt. She was incredibly patient, not only with me being awkward and wanting a receipt, but just with the admittedly frustrating situation itself. Eventually, we couldn?t find the receipt and I said ?it?s totally fine, don?t worry about it? but she insisted, knowing we?d already gone through enough thing to retrieve it, and took me to another till where she was promptly able to locate the transaction and reprint the receipt. It?s experiences like this which not only make my day ? knowing somebody genuinely cared about helping me ? but encourage me to choose a particular store (i.e. this one), or supermarket chain, over another. Thank you Jascha for going over and beyond to be nice to me, and I hope your managers appreciate what an asset you are to your store :)
October 2023 by Luca distefano
Tesco superstore is a supermarket where you can buy everything from food to personal hygiene at a low price.
September 2023 by Richard Newberry
Useful little shop to have close by.
August 2023 by Peter Scott
One of the best places within the city centre to get your shopping done the store is spread over two floors, with the upper floor having a flat escalator so perfect for shopping trolleys and they don't slip. The staff are always friendly and helpful and the ones on the tills are very professional.
August 2023 by Zara Jiva
Had the rudest customer service experience in this tesco. We needed to pop in quickly into the store to grab some yogurt and there was 10 mins left till they close we knew exactly where it was and ran in. The security guard was so nice and greeted us in a very friendly way. There was a young lady with glasses on at the tills who very rudely as soon as we got in screamed ?can you hurry up? with attitude. She continued to talk very badly about us whilst I was standing a few feet away at the tills. She was huffing and puffing saying she is sick of this. We were out of the store by 10:58 before the store closed. If you want to talk to customer like that don?t work in a completely customer service role. I wouldn?t normally complain about an experience like this, however it really annoyed us all that she was acting like that right in front of our face like that. Absolutely appalling!!!
August 2023 by Rabyah Manzoor
Generally when I go here it?s absolutely fine but yesterday I had an experience where a Irish sales assistant had a rude and racist attitude. Disappointing.
August 2023 by Debbie Leahy
Disgusting behaviour by Security guard and staff today... asked him twice if I could go and get a trolley from the right (Couldn't see the other's behind the escalators...)Then got SCREAMED AT "WHERE YOU GOING?"!!! Everyone in the front of the shop turned around to see what was going on...Felt so Embarrassed (like I was a SHOPLIFTER)The Staff there need some "Manners " and "Training by the looks of thing's...Just walked out in DISCUSTI was in tremendous pain at the time (Hip, and broken rib's etc!!)...
July 2023 by henry midtsaeter
Staff for the most part are helpful although one or two including front of store security can be a little intimidating and perhaps almost confrontational which can make the experience not as good as it could've been. Perhaps more training with customer interaction would benefit..?
July 2023 by Emily Kapllani
I very rarely see the need to review supermarkets as they?re all the same, and there?s not much to say about them.HOWEVER - this particular Tesco has got to have one of the most annoyingly inconvenient layouts I?ve ever seen. The shop is split into ?chilled? and ?non-chilled?, with the refrigerated section being downstairs and everything else upstairs. Why you would organise it like this I do not know. In addition to this, despite it being a ?superstore?, it became quickly apparent they actually don?t sell a lot of the standard items that a Tesco Extra would sell, which was highly irritating.To top it all off, they are stated as having a customer car park on the Tesco website, yet after driving all the way there, we found that this is actually a Q-Park multi-story, whereby you have to pay £2.90 for one hour!Absolutely will not be coming back here, I?d rather drive 20 minutes extra out of my way and go to a proper Tesco or alternative supermarket in future.
June 2023 by Sharon
Great customer service from Rob! I went into Tesco this evening for some shopping and couldn't find any soy yoghurt. I asked a member of staff where they were and he was very helpful. Took me to the section, apologised for there being no yoghurt and offered to check the back. He promptly returned with some yoghurt! Thank you
