January 2024 by Paul Walters
Most Zara's are the same , same music clothes and atmosphere.Great if you want a few stocking fillers
January 2024 by Eli Bajraktarova
In thos shop everything was sorted nice.
January 2024 by Teja Naga Bhanu Vijay Daruna
It?s busy all the time. Have good quality of clothes at affordable prices; however the staff seem busy all the time. The store should work on opening all the tills/counters to ease the queue. Merely find any staff at the store; let alone seeing them assist customers.
December 2023 by paul taylor
only had one person on the till with long queues & it appeared to have plenty of staff floating around.
November 2023 by Natasha Swinburne
Always go in the shop but having a nightmare experience bought something as a guest checkout it was too small but I deleted the bar code by mistake shop wasn't helpful even though I had order no transaction number waited in a queue staff just kept saying phone customer service no one smiles in this shop in liverpool always too hot big queue big let down
November 2023 by Trish Wilkinson
Normally amazing staff. Today I went to pick up a collect item.The compartment was empty. I pointed it out to the lady assisting and she acknowledged and then walked away.A queue then formed and again rather then assist she walked away and let everybody else go in front of me.Eventually I walked round the store and found a lovely young lady who spent 15 minutes trying to locate my order.Shamefully the member of staff was more mature who was at worst ignorant and at best rude. Such a shame as Zara are normally exceptional when it comes to customer service.Why don't you try a mystery shopper to see for yourself.Saturday 21st October 1040.
November 2023 by Natalie Beeston
Love Zara. The queues today (Saturday 4th November) were horrific - almost out of the shop - self serve too. 7 tills and 3 staff. One doing returns. C?mon Zara it?s gonna get worse - get the staff and get the tills open!!!
October 2023 by June Molyneux
Had to exchange kids cloths i bought on line staff very helpful couldn't have done more thank you zara liverpool
October 2023 by Jennifer Flude
Truly disappointing! My daughter really wanted to buy an Autmn coat for £50 for her upcoming trip to Amsterdam but she noticed a missing front button.The Supervisor she approached would not offer a discount to my daughter. She still refused despite me asking kindly xxx
September 2023 by Debra Seddon
Like there cloths but the queues are unacceptable. Lots of staff around but only one indifferent girl serving on the mens department at Liverpool one today. She didn?t seem interested at all and so slow.Bad service
September 2023 by William Morgan
Always love their stuff, but waited an ice age at the till. Not enough staff!!
September 2023 by mal scott
Some of their items are amazing great basics good materials but some are deffo for fashion victims
August 2023 by Sue Adamson
Well today will be the first and lastLiverpool one a complete shambles we had to wait for 30 minutes to pay There was one person on the till and when I asked one of the several staff who were on the shop floor could they help they literally threw there arms up and said speak to the manager .A staff member offered to help wit the app payment but I declared I did not know what todo and neither did sheOn getting to the till I asked for a gift receipt as a gify of £100 to be told they don?t do them The member of staff was rude and totally unhelpful and rudeThen googled as to whether Zara issue gift recipesI appreciate that people may be on basic wage but manners and kindness go along way
August 2023 by Josephine Owens
One stop shop for your designer perfume, clothes, shoes and accessories @ affordable prices as they are doing sales.
August 2023 by Leon Doherty
asked staff for help and made to feel as though it's an inconvenience. Took ages to get served due to staff high fiving and hugging each other everytime someone started work. Plus why is it hotter than the sun in that place.
