November 2023 by Yael Edmonds
It was a busy Saturday afternoon and in Liverpool but it was easy to get a table for me and my son. The service was quick and the food was really good! We'll be back.
November 2023 by John Azouz
Nice setting and the staff are attentive and welcoming. Slight mistake on order but was soon rectified.Food was average. I wouldn't go out of my way to recommend it and there's far better Italians in the city.
November 2023 by Claire Pearson
We ate here on a Saturday evening, the food was bland i ordered the calamari for starters which were ok but quite bland and my partner ordered the chicken strips again they were very bland.For my main i ordered meatballs which was a mushy bland mess. I never had one meatball in the meal it was all just mush and had no sauce which made it very dry.My partner had the bolognese which again was bland. Our son had pizza which was actually very nice and tasty. Our server never offered us any condiments and my partner was not offered any cheese on his dish. I left nearly all my main and not once was i asked if it wad ok. We never ordered desert as i just wanted to pay and leave.The garlic bread was the best bit of the meal.
November 2023 by Gary Ng
1st time visited Zizzi and waited about a few minutes. Taken orders and meals did not take that long to wait. I ordered Casareccia Pork & Garlic Meatballs. I ended up with Chicken in it not meatballs. End the day member of staff told us to give my meal free of charge. Service was good.
October 2023 by Della Walters
Was not happy regarding service staff. I was at restaurant with my grandsons and they we were all still eating when the waitress asked had we finished I said no and she asked would we like the desert menu surely this would be after we had finished eating our main course ?? I explained twice we were still eating and no to the deserts. 5 minutes later she asked can I take your plates again I said we are still eating. (I have taught my grandchildren not to rush there food whilst we are in a restaurant). She then said would you like a box for it. We were still eating!!! I asked are you wanting us to leave without finishing our meal, her reply was that the children seemed to not be eating !!!! Why ?? Unfortunately I was not happy and asked for the bill. When paying I was asked what the problem was by who I think was manager/assistant manager and explained, he said he would have a word ??Food that we had was nice.Go again probably not as don't live near it.
August 2023 by estelleManchester
Really disappointing Manchester branch far superior. On the positive side they accommodated us when we arrived an hour early. The garlic and mozzarella bread was delicious as was the honeycomb cheesecake. However the sea bass coating isn?t great and the heritage carrots were a huge letdown being more than al dente And the wait between courses was unbearably long even though it was not full. Too few staff though. Would think twice before returning to eat here.
August 2023 by Lisa B
Food was delicious, but service was not good. There seemed to be very few staff. We waited 30 mins for our first drink, and people that came in after us were being served first. Despite this, the staff were friendly and the food great.
August 2023 by Yvonne Doyle
Restaurant was clearly understaffed which is not the fault of the staff. Although it was clear to see waitresses avoiding and out right avoiding tables that were looking to be served. Staff walking around the restaurant aimlessly and not serving customers. They also engaged in many group conversations involving the whole staff on the floor whilst there were clearly customers waiting. It was really quite shocking.Bathroom hadn?t been cleaned and sink wasn?t draining the water.
August 2023 by DINKYtraveller
This spot is great for a happy vibe meal out. The menu is amazing with lots of choices. Vicki - our hostess- was diligent about checking for allergies and offered some great advice on the food choices. The food was amazing, hot and beautifully presented; (even the house wine was spot on). Our other waitresses, Evie and Ella were helpful, clearly loved their jobs/the brand and actually cared that we were having a great time. I?m not generally the type of weirdo who gets staff names but they really deserved high praise. Everyone was working so hard and there was a real team ethos, which created a generally happy vibe. I?m not normally into chain restaurants but this didn?t feel like one?. It was clean, well run and felt special.
August 2023 by laurenAh90
Appalling visit. Waited at the door for a very long time whilst unhappy looking staff kept looking and walking off, in the end the manager came and directed us to a table. After 20 minutes no server had come to our table. Other tables that came in after us were seen. In the end we tried to get attention of servers but no one looked bothered. We ended up leaving without ordering anything not even a drink
August 2023 by dwmplen
We were starving and thus place doesn?t disappoint. Pizzas, carbonara, spaghetti bolognaise were ordered. Empty plates and decent sized portions too. Lovely table by the window, we we?re warned it was a sun trap and warm but we were hungry. And it was warm too but lovely. Great Pinot too and lovely staff.
August 2023 by DSMNBMK
You generally know what you're getting with Zizzi and this was no exception. Food was good quality and tasty and the service was efficient and friendly. Good value.
August 2023 by Sbeale17
Service was slow and the pizzas we had were over cooked and dry. Also overhead a waitress laughing that they had turned someone away when there were actually spaces available. Overall a disappointing experience compared to other Zizzi experiences I?ve had at different restaurants.
August 2023 by Jane Langley
i really enjoyed my food, and the service was amazing? i couldn?t seem to find the man?s name but he was one of the best waiters i?ve come across. Thank you for the service, i really enjoyed it and so did my friends?
August 2023 by Zackthebest08
Staff nice service good if you like service come here but if you like nice food don?t come here pizza taste likes cardboard and not enough cheese on pizza.