February 2024 by Sam Chambers
Gill at Ian crane estate agents made the whole process really easy for us as first time buyers, explaining everything in detail along our house buying journey, would 100% recommend
January 2024 by Luke Axon
We advertised our flat to let via Ian Crane. Rebecca made sure it was advertised on rightmove with high quality pictures and descriptions. She then diligently assessed the potential tenants and ensured they passed credit checks. Any repairs needed were handled efficiently and at a resonable cost. We now have a tenant who we are very happy with and are also happy that we are kept regularly informed by Rebecca and the team.
December 2023 by Eileen Harfoush
Thank you Rebecca at Ian Crane for looking after the property I rent. Any maintenance issue is immediately and professionally dealt with. You are unbelievably kind, pleasant and helpful, outstanding! I cannot praise you highly enough, at least 5 stars!!!
December 2023 by John Fillingham
I have today completed on the sale of my mother-in-law's house and I could not be happier with the service provided by Ian Crane Estate Agents - they are extremely professional, knowledgeable, helpful whilst being very friendly and easy to deal with. It's not just about knowing the local market, which they do better than any online agent could, it's the extra services they offer that an online agent simply cannot provide that make all the difference -they were able to help me with engaging a reliable contractor who was able to dispose of the furniture, clean the property from top to bottom and maintain the garden until the sale was finalised. Selling a house is stressful but Ian Crane Estate Agents simply took the worry out of the process for me - thank you!
November 2023 by Graham Williams
Efficient, effective, empathetic and professional - so much more than the nationals - recommended
October 2023 by S T
They simply don?t reply to emails or calls. Very unprofessional
August 2023 by Aditya Hunnur
Gives an appointment and don?t show up. Lacks in professionalism, need to respect others time.
June 2023 by Andy Williams
Found what I was looking for straight away
May 2023 by Kathy Holt
I dealt with Gill on my purchase and I dont write reviews but I had to .From beginning to end she went the extra mile .I would reccomend Idc to anyone buying or selling everything went so smoothly mainly because of her she always answered with a extra smiley face attached.Thank you so much Gill
January 2023 by Nicola Kent
Thank you Ian, Gill and staff for all of your help . Your advice has been invaluable and nothing was too much much trouble for you, thank you for making an emotional sale as straightforward as possible. You kept us informed at every stage,I cannot recommend you highly enough!! It has been an absolute pleasure doing business with you.
December 2022 by Peter Hazlehurst
Property sold in a week and everything ran very smoothly from start to finish. If we had followed the advice of other local agents, we would have lost close to £20k on this sale. A completely professional service with enough time to commit to their customers. Thank you to all of the staff at IDC, we will sell with you again. My Top Tip - INTERVIEW people before you do business with them and then compare their answers.
December 2022 by Gemma Doyle
We recently bought a property through Ian Crane and dealt with Gill Crane for the purchase. What can we say except Gill was excellent, she is knowledgeable, personable and such a professional. I can?t recommend the service enough, we just want to say Thank you for making a stressful time easier for us.
December 2022 by Graham Jump
Very pleased with Ian Crane, who sold my mum's house over the summer/autumn of 2022. They dealt very well with my useless solicitors (I had to fire and replace them half-way through the process) and kept our buyers on-side throughout.
December 2022 by Michelle Riley-Crumpton
When initially buying a property through Gill Crane of IDC agent Maghull we were subjected to an appauling manner of abrupt, rude and a very confrontational pushy manner from her.She put the phone down after I was unable to give her information about the solicitors progress, which I genuinely was not able to provide. I was told that the sellers of the property were her customers and of her interest only.I was left flabbergasted by some of these comments as I thought in entering IDC agents meant we where customers to, but clearly not so.She made the threat of putting the property we where trying to buy, back on the market if I did not answer what she wanted, something I didnt have the answers to.As a direct result of her manner and the distress and anxiety she caused we made a difficult decision to pull out of buying the property. We simply could not endure any further contact with her as she made it impossible.
November 2022 by tom m
Really pleased with IDC, they've been excellent throughout the whole process from start to finish. Very professional and very helpful. Gill is an absolute star! I can't thank her enough. Always willing to go the extra mile to make sure things are done properly and efficiently. I highly recommend to anyone looking to buy or sell locally.
