February 2024 by Dhanushka Sampath
The whole family is registered at this gp centre and we?ve always had a positive experience with the care provided. However recently my wife came across a very bad situation with one of the receptionists. My wife complained about it and it was escalated to the practice manager, Joanne Clark. Not only did Joanne respond immediately to the complaint but she diligently followed up with my wife to reassure her that the complaint was being dealt with and she also provided reassurance on the solutions that will be put in place so that another patient doesn?t have to go through what my wife went through in the future. This review is to appreciate Joanne?s amazing service as well as kindness. We lost a bit of confidence in the practice after what happened to my wife but Joanne restored that trust in us and we are very grateful to her.
February 2024 by Kathy Searcy
Helpful friendly staff
December 2023 by Susan Scanlon
I find Jacqui (HCA) warm, welcoming and approachable. She takes time to listen and understand my concerns. Her approach, though friendly, is always professional. Thank you Jacqui
September 2023 by Jo Simms-Crewe
Always friendly and helpful. Jacquie in particular has been amazing at putting me at ease with what is usually a very difficult blood draw! All of the nurses at the practice are phenomenal, the Dr's are supportive and thorough, and the receptionists are friendly and helpful. Definitely recommend this practice.
April 2023 by Errin Harris
Every single time I come to this GP practice, I am always called in late with no apology from the nurses/doctors. Though it states, if patients are late they won?t be seen. I have had to wait a whole month for my appointment today! I understand that there is a shortage, but I have noticed such a long gap before the nurses call in the next patient.Please do better!
April 2023 by Stuart Whittle
Excellent experience. Didnt feel rushed and was listened to.
March 2023 by Katy Louise Walker
Always willing to go the extra mile to reassure us and make sure our son is treated and looked after asap. Brilliant family doctors. Thank you ??
March 2023 by tom holding
A great local facility
March 2023 by John Gaskell
The service and treatment we received by all the staff was truly excellent
March 2023 by Steph Dinnell
Great team from receptionists to Doctors. Thank you ?
March 2023 by Allan William Fry
NCH is a very good practice, the staff and doctors are doing really well with such few resources. They need more doctors and specialist nurses to be able to do what they need to. Saying that the staff there are doing a great job ?
March 2023 by alan naylor
Great doctors
March 2023 by kathleen nolan
Very quick great staff in and out fast .
March 2023 by Nicola Wadeson
The practice nurse was exceptional today when giving my 3.5 year old his immunisations. He didn't notice or feel a thing, but actually enjoyed the experience. Thank you!
March 2023 by Sharron Beddow
Worst doctors I have ever been with withheld medication several times doctor likes to play god won?t refer you for anything and always gives out the cheapest medication they can find even when you pay for prescription and now because medication has been withheld again I have just lost a £2000 holiday as I can?t go with no medication even when you explain your going away and need your prescription she doesn?t care
