January 2024 by Mrs Airey
I visited Townfield health centre today and definitely feel that there have been great improvements in the last 6 months . The reception staff are very friendly and helpful .I had my smear test today with a nurse Cheryl McDonnell and she was fantastic. I was quite anxious and she completely put me at ease . She was very calm and explained the process - result procedure carefully. I was seen promptly and didn't feel rushed in any way . Cheryl also gave me advice about additional issues and pointed me in the right direction . It has definitely reassured me that things are much improved. Keep up the good work everyone thanks ??????????16/1/2024
December 2023 by Zowie Froggatt
Great staff always super helpful
September 2023 by Michelle
Today, I went for a smear test. My nurse was Cheryl, and she is amazing , lovely person and nurse who made me feel so at ease whilst getting my smear done.That was the first time I've felt so relaxed. Thank you very much, Cheryl , for giving me advice and being so lovely. Thank you, Michelle ?
September 2023 by Daniel
Has a really unpleasant 'anti loitering' siren outside where you have to queue for the pharmacy.I have raised this with staff many times, and suggested the device atleast be put in a timer for use at night only. Completely ignored. Unacceptable.
August 2023 by Joseph Nicholson
Awful awful awful doctors. Everytime I've booked an appointment they ring up the day of and move it, that's if the remember to call. The receptionist is possibly the rudest women I have ever met. I have never once been and there has not been a issue.
July 2023 by Jenny Ball
Last week I went for a smear test with the wonderful Cheryl and I after working myself up for some time (as most women do) I walked away feeling like that was the 'nicest' experience of a cervical screening I'd ever had!Cheryl was incredible with me making me feel so relaxed and at ease. The funny cat picture on the ceiling as I lay down was a welcome addition as it really made me chuckle. It was certainly a very different and dare I say more pleasant experience than I've ever had.Cheryl told me that there has been a huge drop in women going for their cervical screening in the last 2 years so if you are delaying yours, please please get it booked. It literally took less than 1 minute and it could literally save your life.
June 2023 by dave rogers
Absolute disgrace of a practice book to see nurse 10.30 to be told at 10.50 she's running late will be moving as soon as I can find a half decent surgery
February 2023 by Lisa Whale
I?ve been looking after my parents medicalaffairs for around 2 years now and have to say that the surgery staff, from reception through to nurses and doctors have been amazing. They always go out of their way to help and call back when they say they?re going to. Thank you all so much you?re a credit to the NHS and we really appreciate your support.
January 2023 by Mohammed Qureshi
I have had nothing but great service here from all the doctors being amazing and top class to the nurses and reception staff, I have always had appointments on time and have been given medicine and treatment very fast also any referrals and scans and other stuff have not had to wait very long, Very friendly and super great people overall!
January 2023 by Chloe Williams
Attended this morning for a cervical screening (smear test) appointment with Cheryl, she is so professional, made me feel relaxed and comfortable, we had a good laugh about the funny poster she put on the ceiling as a distraction? it was over and done with so quickly and wasn?t painful at all. Afterwards she gave me a leaflet on checking your breasts for cancer, so informative. Please book your cervical screening appointment, so important! 2 mins to potentially save your life ?
January 2023 by Nic Johnson
Credit where credit is due. Within a month of ejecting the previous shambolic administration, the new practice has moved in and the service provided has moved up. Over the past couple of days both myself and my 2 year old son have needed help and we both received it. The people we dealt with were so polite, knowledgeable and helpful I cannot fault them. This may sound like what you'd automatically receive from a GP practice but for the last few years this has not been the case.In the past when my little boy was unwell we'd call and receive appalling treatment ranging from broken promises to down right incompetence. On two occasions we'd needlessly ended up in A&E to receive what was basic care/treatment.Glad to say that from what we've recently encountered, things have vastly improved so thank you Townfield Medical Centre.
December 2022 by Megan Smith
Cannot rate the doctors at this surgery seeing as though there aren't any and Dr Alam let the place go to rack and ruin quite literally - couldn't keep hold of a single GP in the practice!!*** The nurses in this practice however are what keeps the place going!!***Cheryl McDonnell is absolutely BRILLIANT!!!! She has treated my children regarding vaccinations and she was brilliant with them - she provides sweets for the older ones, as well as settling their nerves with whatever programmes they wish to watch on YouTube, lava lamps with fish in for distraction methods and just general wholesome kindness and reassurance!! Such a lovely, friendly nurse with fantastic methods of distraction for the little ones!! She is fantastic at performing smear testing - a potentially invasive, uncomfortable and embarrassing procedure, and quite honestly, I didn't feel a thing! She is just brilliant and an absolute asset to the surgery!!Mandy the nurse is also fantastic - provided me with so many Vitamin B12 injections over the years and always there with a warm smile, hug and sound advice!! Such a warm and friendly person and another credit to the surgery!!Thank you both so much for everything!!
November 2022 by sathiya Rathnasamy
im not always comfortable when it comes smearshut this time nurse cheryl made me quiet comfortable ,reassured to calm down , relaxmade the whole procedure smooththankyou cheryl
November 2022 by Kate 'Mahoney (Kate)
Hi i had an smear test done on 8th july with nurse Cheryl. A very pleasant experience, she made me feel so relaxed ? that to be honest i didn't feel a thing . It was over and done so quick . She is the best nurse that has ever gave me a smear test 5 out 5 for Cheryl. She explains everything to you ,she even went that extra mile and gave me a leaflet of how to examine my breast in great detail for lumps . Thank you Cheryl ?
November 2022 by kat xo
I went for my first cervical screening with nurse Cheryl I think her name was, and I can?t thank her enough for how comforting and supportive she was, giving me lots of info around womens health I wasn?t aware of and being an all around lovely and helpful person. Thanks again so much I?d encourage anyone to go for theirs as the staff are brilliant.
