February 2024 by Ste Burrows
I needed to buy a gift and the member of staff I dealt with was helpful,polite and gave honest advice when I asked questions.Could not ask for more.
February 2024 by Linda Broad
Anna was lovley she helped me get the gift i wanted and set it up for me mans rotary watch . Served with a smile and very respectfull . Made me feel relaxed and she chatted to me really lovley girl .
February 2024 by simon foster
Emily was very very helpful thank you so much
February 2024 by Claire Munro
I was looking to exchange something and managed to do so with ease. Helen was very friendly and cooperative. I couldn't have asked for a better service
February 2024 by Dave Foxford
Anna, from St. Helens branch, was delight to be served by. She knew the correct question to ask, and gave her honest opinion about what I asked her. Anna was great as a salesperson without being forceful about what she wants to sell.What I consider as good Customer service is a relaxed atmosphere which also includes some humour, and still remains professional.This was I how felt Anna's Customer service was. Again she was a delight to be served by.
January 2024 by Carol Dobson
Went in to collect my husbands ring what was ordered at h Samuel's in Blackpool while we was away for a few days
January 2024 by Katherine Hopper
Abbie did ear piercing for my daughter and niece. She was very professional and lovely with the girls. Very impressed with the service provided.
January 2024 by Aaron Ormesher
Incredible service from Abbie at the Saint Helens Store. Got our ring resized with no hassle. Excellent!
December 2023 by Tiesha Blakeley
Fantastic service! Helped us downsize my ring however due to being purchased online and through clear pay they hadn?t had the training to do so however Anna persevered and finally achieved the exchange! Sorry for the stress Anna! But well worth it! Thank you!xx
December 2023 by Gill Winstanley
Heartfelt thanks to Helen in your St Helens store. She was professional and efficient dealing with my damaged diamond ring. Brilliant service, thank you once again.
December 2023 by Harry arnold
I bought my watch abroad but HELEN happily helped me by setting the watch to the correct country and time ect as it seemed complicated but Helen made it look so simple and showed me what to do.Thank you so much ??
December 2023 by Marie Atherton
The staff are lovely and the manageress totally on top of her position I am really appreciative of all their help regarding my purchase Extensive range of jewelry etc Thankyou and have a fabulous ChristmasHighly recommend the St Helens store
December 2023 by Alicia Battersby
Grayce changed my husband's watch and did a wonderful job. Thank you Grayce.
December 2023 by Sarah Conroy
Helen served me she was respectful giving me plenty of time to look before approaching to see if i needed help. I valued her honesty in helping me choose a cross for my daughters. I dislike pushy salespeople but Helen was professional I wish her a very merry Christmas filled with happiness and blessings x
December 2023 by Philip Nolan
Emily helped us pick out our wedding rings and made the experience very easy.