January 2024 by George Markham
Manager at Southport store absolutely brilliant, issue came up and he sorted it very quickly even going out his way to find one at another store and arranged for me to collect at my convenience and phoned me with updates and changes.
January 2024 by Joanne Grayson
Number plate made and fitted today plus help with fixing my bonnet catch? fantastic service without need to pre book that?s great
January 2024 by Steve Langley
We went in on Sunday to get our car battery fitted. We paid for the battery at £179 + fitting to be told the fitter will be 20 minutes. After an hour we went back in to be told he would be another 20 minutes after another half an hour the fitter finished his job and we thought he was coming to help us but a pretty lady drove in needing her bulb replaced and it took 3 of them to fit her bulb. So after an hour and forty minutes we asked for our money back just to be laughed at by the fitter who told the person on the till to pay us our money back and he walked off. We will never use or recommend Halfords again even after us spending nearly £1800 on bikes and accessories.
January 2024 by Becky Challinor
Best Halfords I?ve been in. They were really busy but friendly, knowledgable and helpful. Thank you!
December 2023 by Saikou Samateh
We found the item already set, and the price was the same as when we first requested for it. The gentleman who served us was very attentive and supportive.
December 2023 by felicity swain
I purchased my children?s bikes from Halfords in Southport, I had the pleasure of meeting Jack who made our shopping experience a joy! He was the most helpful, polite and professional shop assistant I have ever had! He for sure needs to be a manager! any store would be lucky to have him as their employee! Thank you so much Jack ??
December 2023 by loretta watson
Staff are always cheerful and helpful. Rowan,Gaz, Wiil and Luke were particularly dedicated on my last visit. A great team. Thanks, Loretta
December 2023 by Michael Hewitt
Gaz and Rowan at Southport are a credit to this company, pleasant and knowledgeable. Top managers I hope you appreciate them.
December 2023 by Mark Bevan
Booked battery replacement the night before for 8 am the next day.All sorted in 10 mins and very happy with service
December 2023 by Sam Smithson
Wanted wipers - sorted at till for delivery to store in a few days! No problem, staff helpful.
December 2023 by Mandy Goulding
Great service from Paul. Helped put an inner tube on wheelbarrow tyre. Very helpful.
December 2023 by Jennifer White
Always have a good customer service experience here, the staff are super friendly and helpful
December 2023 by Joyce Lomath
Very busy no assistant to be seen then thay did not have what I wanted after wating for to long not able to help me or advise me
December 2023 by Stephen Hunt
Jack at the Southport branch recently repaired the gears on my bike for me. He did so quickly, which I appreciated because he was very busy. He also explained the future maintenance of the bike, which will be a silver service in the new year. He did so in a professional and easy to understand manner and was polite throughout. He also adjusted my brakes as a little "extra" which again I really appreciated. He is a very pleasant young man man who is a credit to Halfords.
December 2023 by Nicola Holt
Went into the Southport Halfords store today to collect my sons bike and had accidentally forgotten to select for the bike to be made.Nathan was brilliant!He added the build to the order, double checked my child?s name sticker I had paid for was there ready and set me up a date and time to collect the bike.He pointed out the Christmas covers they sell for the bike and also some knee and elbow pads too. Great customer care..super helpful and nothing was too much ..I didn?t feel like I was being rushed out of the store he was just happy to help.Thank you so much Nathan.Keep up the good work!
