February 2024 by Catherine Sephton
The staff are extremely helpful and friendly. Nothing was too much trouble.The shop was lovely and warm with great changing facilities and individual trying on areas with large mirrors.The system of booking appointments (with a limit of people attending per client) works extremely well.The process was really relaxing and enjoyable.The staff were so helpful and made the experience really enjoyable and fun for my daughter.Would highly recommendHuge thank you to the team
February 2024 by Alice
Love my dress from here, I had mills for my appointment and she was lovely and really professional! Deffo recommend xx
February 2024 by Jessica Tinsley Jackson
Absolutely amazing dresses, workers are so lovely. Bought the most beautiful dress, i really recommend x
February 2024 by kaosloni
Nice, friendly and very helpful staff
February 2024 by Gillian Cowley
From a general enquiry about wheelchair accessibility (they are ?), making the appointment and attending was exceptional! The staff are so knowledgeable about their dresses, choices and styles. The shop itself was immaculate! Katie, our 'expert' (she really was) listened and guided us along. If you want the 'Say Yes to The Dress' experience, shop here! ??
February 2024 by Leanne McPartland
Brilliant experience with my daughter here today trying on prom dresses. She was looked after by a lovely young girl called Mils who was very attentive and suggested styles and colours she had not previously chosen. Very professional and knowledgeable. She ended up choosing a beautiful dress which was suggested by Mils and so I now have one very happy daughter. Thank you. X
February 2024 by Nichola Thomas
Visited today from Preston very easy to find, the staff we extremely friendly and so full of smiles. My daughter had a wonderful experience trying on loads of dresses some she picked herself and some from the experts eye. She felt so special even though the shop was very busy full of loads of teens shopping for their prom dresses. She had her own area to look in the mirror which did give that extra spacial feel to the experience. As to say my daughter did say YES to the dress. Thank you for making it a mother daughter moment we will never forget, Wendy my other daughter can't wait to turn 16 and come have her experience of prom dress picking with you, thank you again .
February 2024 by Miss Wright
We had a great time selecting a dress. Staff were amazing and there was a massive range of wonderful dresses. Fantastic experience.
February 2024 by Jess R
Lovely experience trying on dresses, friendly staff and a great atmosphere
February 2024 by vicky fulton
Our experience at Hotfrox was exceptional. From the moment we walked in, we were greeted with warm smiles and a friendly atmosphere. Wendy and Katie were incredibly helpful throughout the entire process, they took the time to listen to my daughters preferences and needs and helped her find the perfect prom dress.I highly recommend Hotfrox. Their expertise, and friendly demeanor made our prom dress shopping experience truly enjoyable ?
February 2024 by Barbara Gibson
Had the pleasure of attending with my granddaughter for her to choose a prom dress. The shop was stocked with a very large variety of dresses, all styles and colours. We were made very welcome and the service we received was impeccable. Amelia (Mills) was the assistant who helped my granddaughter choose a most stunning dress. I was given to understand that Amelie was in training. Keep up the good work Amelia you will definitely be an asset to the shop.
January 2024 by Sal Edgar
Amazing service, Amber was just beautiful - so friendly, helpful and offered some great advice. She made the whole prom dress shopping experience really lovely. Would definitely recommend. :-)
January 2024 by amelia baybutt
such an amazing experience! it was so warm and welcoming and everyone made me feel so comfortable! such a lovley environment
January 2024 by Helen Price
Couldn't have had a better experience. Wendy served us with warmth, patience and expertise. We had time and laughs and chose THE dress in comfort. Shopping. But also a fab mother daughter experience that was made better by lovely Wendy
December 2023 by rachel gallagher
Bought my daughters prom dress, could not have had a better experience, my daughter was made to feel special and we purchased a beautiful dress, with the added bonus that no one else from her school will be able to purchase the same dress in any colour. I would highly recommend.
