December 2023 by Karen Gaden
Busy post office but staff have always been friendly and professional.
December 2023 by Rory James Buckingham
Bleak as hell.
December 2023 by Ellen Uranic
I was scolded today by staff member as a child for not doing job she is paid for. She expected me to tell her which post card is going where and to put post stamps on. I wonder what was her job then coz as far I remember that was job of post office staff member not mine. That particular staff is never smiling and she was extremely impatient. It is said that our personal life needs to be left behind the workplace door. I can understand that it was queue but still, her job is to do her job quick and effective and to be kind to her costumers. As I see, many others complained for same thing but seems nothing changed and Royal Post dared to complain for better wages and they are for sure paid more than me who is doing more responsible job than them and I need keep always calm and smiling for less money. I am very dissapointed with attitude of Post office staff members.
June 2023 by Naomi Brook
I have been going to the post office located in WHSmith for a few years now, due to an online business, I have to use it nigh on every day, and I have to say the staff are lovely, always helpful even in the face of adversity, and they get a lot of unnecessary rudeness from the public who cannot stand having to wait in a queue, but I have to say that the professionalism, the friendliness and the knowledge of the post office staff, makes a tedious job of posting, almost a pleasure. They have busy times, especially at Lunch and Monday mornings, and if you aren?t prepare to queue, learn the best time to go, please show the girls some respect, they are working hard and non stop everyday. I?ve been in the queue daily and see just what they have to do.
June 2023 by Uzair Ilyas
Extremely rude staff.
February 2023 by Chris Baines
Absoulety awful staff,everytime in there it's a issue,avoid at all costs if you can!!! Awful Awful Awful!!!
January 2023 by Jayne O
Desperately understaffed.
January 2023 by Debbie Smith
Takes forever in queue
December 2022 by Sue Dykes
Excellent service helpful and caring staff. Can?t understand negative reviews. This is a very busy Post Office and like anywhere queues are inevitable so rude comments ignorant people tutting won?t make the queue go down any quicker. Patience sometimes is all that?s needed.
December 2022 by Susan Taylor
This is a great post office,been coming here for 4 years, never had a problem, I do see the staff experiencing a lot of unnecessary abuse, which is despicable behaviour from the public, heard complaining about the queue, grow up its December!!!!these girls work tirelessly I agree with the previous post, keep up the good work girls
July 2022 by Huciatko Lee
Unfriendly staff, often ignoring the long queues, never smiling. The problem is there is no other post office close by, all the other ones have been closed. Please train you staff to be friendly, they are supposed to serve us and we are paying them for a service. No wonder other delivery suppliers are taking over, as the cost is similar and service is much more superior. I can drop of parcel 24/7 in any of the parcel lockers.
May 2022 by Anthony Johnston
Not everyone is a pensioner and has all day to dawdle about while one member of staff serves a que of 10 Torys. Would of been quicker sending it via raven.
February 2022 by Amanda Moyle
If I could give less than 1 star I would!Appalling service! Only business using covid as an excuse - ridiculous queues - this is a town centre post office! If they were any other business - they would be out of businessBasically terrible service just go somewhere else
January 2022 by Glyn Jones
OK but Pandemic restricts staff and opening times
January 2022 by S T
Good ?
