February 2024 by Claire Howard
I always use this post office. I am usually greeted by the same 4 friendly faces Ann, Michelle,John and Judy. The staff are beyond lovely and friendly and always make you feel welcome. The service is superb and all of the staff offer advice if you need it.
November 2023 by Paul Glynn
Fast, friendly and knowledgeable
November 2023 by Florence Gaye
This used to be a very convenient post office for those amongst us who cannot get into a post office during the typical 9 to 5 hours. They closed at 8pm 7 days a week. Then Covid hit and like so many other stores, they permanently cut their hours to close at 5pm and they are shut all day Sunday. Now here is the thing, the post office is within the SPAR store, which is open late every day, and if the post office is required, a member of staff slips through the door, Mr Ben-like, and serves the customer. Seeing as it does not need to be staffed right throughout it's operating hours, why then does it close early and not open on a Sunday? Covid and the post-pandemic seems to have provided Britain with an excuse to offer it's infamous poor customer service permanently. We have regressed, and that is never a good thing.
October 2023 by micheal harrison
Highly recommend this post office, always go the extra mile to help their customers
October 2023 by Jack Alexander Hunt
Great post office, lovely staff
July 2022 by abbie cawley
The actual spar shop staff themselves are lovely, but I would avoid this post office like the plague if you can!!! If I could give the post office 0 stars I would for the most unfriendly miserable and most unhelpful service you would ever receive in a post office!! The man is the worst, he huffs and puffs but most of the staff it?s any excuse not to be helpful!!! Doesn?t hurt to crack a smile and be nice guys!!!!
August 2021 by Anthony tony
Spar staff are great - post office staff rude same women every time and always try and charge maximum told to buy celetape to seal box even though it was sealed - staff member would be better suited to issuing parking fines I?m not using this branch anymore they she needs lessons in customer service ?
January 2019 by Roberts
The staff in the shop are really nice but the post office staff have an awful attitude! They are rude & behave like they?re doing you a huge favour by serving you! I?m always polite & friendly but these two are having non of it. It?s my nearest Post Office but I no longer use it because of this. Such a shame as the rest of the staff in the shop seem very pleasant!
January 2019 by denise higham
The staff in the shop are really nice but the post office staff have an awful attitude! They are rude & behave like theyâ??re doing you a huge favour by serving you! Iâ??m always polite & friendly but these two are having non of it. Itâ??s my nearest Post Office but I no longer use it because of this. Such a shame as the rest of the staff in the shop seem very pleasant!
December 2017 by Pat Regan
Brilliant long opening hours that shame all other part-time local post offices. Other PO managers please learn from this - consumers need to have a PO that is OPEN!!!
March 2012 by Jo M.
This has to be the worst post office I have ever had the misfortune to use! They spend most of their time behind the scenes trying to look busy, rather than serve! There's the older guy that I actually thought may have had an accident in the past because he is so, so slow! Only to find this is not the case and he is just arrogant (as suggested by one of his work mates). Then another guy, patchy hair, slow and just damn irritating, all you want to do is get served and get out after the long wait but all he's interested in is selling you stuff you don't need or chats away like an old woman after he's served, making the que even longer. Then there's the brash blonde scouse woman and the younger girl with shoulder length dark hair (not the full shilling), crack a smile will you girls! Better than the dirty looks you throw out to all your customers. Every time i have been here I have received nothing but rude comments and dirty looks from staff and i'm not the only one to experience this. I have never had such bad customer service in all my life! There are one or two that are really good at what they do and really upbeat but the others just let the team down, such a contrast. The managers need to do a spot check on this place and sort the dossers from the workers.
