December 2023 by Biodun Oduwole
The service here is excellent. The reception is courteous, the eye tests that are available are comprehensive and well executed. You are given detailed explanations of your test results and the possible causes and solutions. I needed a referral to an ophthalmologist and to my surprise it was done the same day. I got a call from the hospital to see the ophthalmologist the following day. That's what you call fast service.It has a good array of frames for eye glasses but the collection can still be improved.
December 2023 by Lynn Hunter
The service and professionalism from the staff at Southport Specsavers is excellent. From my eye test to choosing my frames and the fitting of my glasses was smooth and stress free.
December 2023 by Dan
Went to collect glasses on Sunday 26/11/23 and the lady who served me was lovely. I am so sorry I didn't catch her name but she had a Scottish accent. Thank you for the good service.
December 2023 by Baiba Leimane
In this store, the feeling on the weekend is that it is the customer's fault that they have to work in the glasses store. I felt very bad in this store as a customer. It has never been like that, when you feel like you are not expected and you are a nuisance. Doctors on the second floor are very kind, but on the first floor, the staff is very bad. Rude and unresponsive. They also makes bad comments about the kind doctor upstairs when he doesn't understand anything about glasses and sale. Really. In my opinion, this is not true. Because you made the glasses as thin as the doctor recommended at the beginning, but you did not allow us to buy spectacle frames. Unlike other optical shops. Bad attitude. I will never go back there again. I did not deserve such bad attitude and statements. Some comments were even punishable by law. My hearing is good. And I heard everything well.
December 2023 by Nothing Wrong with Being _YOU (Smiffy)
Very impressed with the excellent service I received from Specsavers, Southport in November 23.Annual eye test and help in choosing my new glasses/Varifocals.Shelley the Optician was very informative during my vision test.Thank you.
November 2023 by Deborah Parr
Had a full extensive eye test booked for 9am this morning following a previous test the week before that had found a bleed on my optical nerve connecting to my brain. I turned up on time but then waited until 9.20am before being called into the opticians room. I sat in reception while the optician and 2 other members of staff were having a chat and a laugh! I had booked time off work. The Manager on the reception desk could see I was getting irritated and came to tell me there was paperwork that needed to be done! Clearly not the whole truth as she then went immediately into the opticians room obviously to say a customer was waiting. When I finally got into the room the test couldn?t proceed as nobody had told me I would be having drops in my eye meaning I couldn?t drive for 4 hours! Waste of time and loss for earnings on my part! I now have another test booked for a weeks time. Let?s hope there?s no significant damage Specsavers.
October 2023 by Ian Duff
Adil the optician was excellent. Explained everything and was very thorough. Brilliant knowledge and took his time with the exam. The sales assistant Astra was really helpful and explained all of the options. She even adjusted my current glasses and replaced the nose rests.
October 2023 by John Wakeford
First experience of Specsavers and very pleased that I did use them for my new glasses. All the staff gave excellent service and were friendly and informative. Really pleased with my new glasses and would recommend this branch.
October 2023 by Rachel Daw
Excellent service. They took the time to help me choose frames that would suit me. Very impressed and would highly recommend
October 2023 by Saikou Samateh
The staff were very thorough, professional and friendly. They were very patient and took their time to explain everything.
October 2023 by k mansour
Excelent professional service and excellent prices
September 2023 by EmilyAngela Jones
All staff were super friendly and extremely helpful when choosing my new glasses. I cant fault at all. Absolutely love my new glasses
August 2023 by Audrey Wareing
Staff are very attentive. Explain everything in detail. Very helpful help to put you at ease.
August 2023 by Colin Howarth
First time customer at specsavers, I used to use the big supermarket just around the corner. The whole process was absolutely fantastic and very professional. I now have the best glasses I have ever owned for not much more than I usually pay. Every staff member who dealt with me were excellent.
August 2023 by Bernadette Lundy
Such a friendly bunch of people . I was trying contacts for first time had three separate female employees throughout my appointments . All were kind supportive very professional and great smiles to put you at ease . Contacts didn?t work out .. going back to get nee glasses.
