December 2023 by Tracey Cooper
We had 2 delious coffee very nice indeed.
November 2023 by Mattie
Score - ZERO!!! Today, I had an unfortunate experience at Starbucks. The staff were speaking very loudly about their personal matters, which I found to be quite inappropriate. I came to the café to enjoy a coffee and unwind, not to be an unwilling listener to the staff's problems. Lost in their own conversations, they neglected to serve me promptly, resulting in an extended wait for my coffee. When I finally received it, the taste was incredibly disappointing, resembling milk more than a proper coffee. I'm looking forward to the opening of the new café where I hope the atmosphere will be more inviting.
November 2023 by Terry Iddon
Although there were 8 members of staff behind the counter I had t clear and clean a table before sitting down with my coffee ?
October 2023 by Dave D
An uninviting and quite grim branch that sadly feels dirty and unloved, Far too small and generally unpleasant to be a place to sit down and enjoy your coffee despite friendly service.
October 2023 by Vanessa Wren
Terrible drink. Had much better at costa.
October 2023 by jane nevitt
The tables out side was dirty and when I went the toilet there was wet tissue all over the floor the floor was wet and I'm disabled so was not a good
September 2023 by Mike David
Excellent coffee made by the barrista, who was very knowledgeable.
August 2023 by Andy Wruk
Dirty tables . Coffee was as you would expect , service was nice . Table was gross , dont care how busy you are , there is no excuse
August 2023 by keith ball
Staff were great, it's a Starbucks you expect the same cup of coffee , the same taste the same price, etc etc etc etc , early sunday morning in Southport and the staff are cheerful and helpful, good start to the day,
August 2023 by Christopher Whitelegge
Nice coffee fantastic staff nice atmosphere nice for a chat to
August 2023 by Michael Reed
It was a hot day and staff were "feeling the hear" All a bit too rushed for my liking.
August 2023 by Kieran Haunch
This is a nice little Starbucks with a great location on Lord Street,especially if you like people watching as they go about their shopping etc.
August 2023 by Toni Owens
Been going to the Lord street Starbucks for a few months now and there is a member of staff in there blonde hair handsome lovely way about him found his name out JoshThis guy really makes my day when I go in here, so nice friendly and just all round lovely personJust wanted to say every company needs so many more people like Josh what a lovely guy?
August 2023 by Jade Dargie
Disappointed by really terrible service today. Chap with red hair that took my order was incredibly lovely and professional. Moved to the end station to wait for my drink and a guy with blonde hair gave me an exasperated look and asked if I was waiting to order. I politely replied that I was waiting for my drink. He asked me what I ordered, I let him know. Bit of back and forth between the staff and turns out that the other customer before me had taken my drink as they didn't call my name out. No problem, mistakes happen! Blonde guy proceeded to remake my drink, crashing about, slamming the blenders around, clearly inconvenienced. It wasn't overly busy, there was just one lady behind me who was still ordering. The guy then put my drink on the end, no sorry, no thank you and practically swatted my hand with the straw as he handed it to me. I asked if the extra shot I had paid for was put in, again, very exasperatedly he replied with just "Yeah." Relatively certain it wasn't. Also very much doubt it was made with skimmed milk, as I'd asked. A shame to receive such terribly rude service from that one member of staff, who let the whole team down. Expecially when you're paying such a premium for Starbucks drinks! There's a Costa and a Nero on the same street, I'd recommend you go there!
July 2023 by Ibrahim Alsayed
The place is dirty and the staff do not care about the role in customer service
