December 2023 by Rob H.
clearly didn't want to serve us.we visited the Wallasey branch of Pets at Home with my 6 year old Daughter,after picking some fish we asked to be served but a young man with long dark hair refused to sell me us some tetra fish because i couldn't remember what literage my tank was!!...i pointed to a big tank in the shop and said its bigger than that...i did say i think its a juwel vision 120 (so 120litre) and that we have had it years so cant remember the make and literage. but he still kept on with " if you don't know how many liters your tank is i cant sell you any fish"....after getting home its actually a Juwel Vision 180 so 180 liters...its a BIG tank, wont be coming back ever. i left with a crying 6 year old girl.. well done Grinch! and happy Christmas, I'll go to Maidenhead aquatics in Carr Farm tomorrow instead.
November 2023 by Carol Keating
Had to book an emergency app and was fitted in.Andrew one of the vets is so caring and took time to talk to me would recommend him ?
November 2023 by matap
Good store, helpful staff, lots of choice.
October 2023 by Dar ?Venator?
Pricey, so if you can't order online it's definitely place to go. If you can wait for your order do it online elsewhere as they can charge even twice in comparison to o line prices.
September 2023 by Lynsey Webster
Really friendly staff, easy to order and collect from store within the hour too.
August 2023 by Robbie Matthews
Not bad, shelves were a bit bare and they don't seem to have updated their range of stock for years.
August 2023 by J
The Stock has been horrendous the past 6 months, I can't get hold of kitten food week in week out. The only answer the staff can ever give is to make online orders. Extremely disappointing
August 2023 by N Smith (Design IT)
Located on a small retail park in Bidston just off the M53. Has a great range of products. Staff were very helpful.
August 2023 by Linda Clarke
Very helpful staff, competitive prices easy to park, which is helpful when you're buying several xl bags of cat litter.
July 2023 by nicci jacobson
Good store layout, easy to find the products you are looking for. Excellent service from staff.
July 2023 by valerie Lovell
Had to go here because my regular cat food was not available in my local store brombough so travelled here to get last packet .Hope the stock up in brombough from now on
June 2023 by EthanTheMusician
I've been taking my dogs and cats here for the last 10 years and not once have I had an issue with any purchase or any vet appointments. Staff always happy to help.
May 2023 by andy rutter
Never gotten food in for our dog and when it is in never enough for all customers went 3 time in 1 week and all I got was sorry if not on shelf all sold out why wouldn't you have extra in the store room/back as if its all got then its obvious that it popular and sells well ?
May 2023 by Peter Pybis
Very friendly service at the end of the day, which in the service sector is an achievement. Stock was reduced to low levels, probably as end of day.
May 2023 by Suzanne Daniels
Went in to Adopt a guinea pig, had got a huge hutch myself, was told the guinea pigs had been there since November, I was told by a young lady, she then went on to give me the 3rd degree, how big is the hutch, where will they be kept, which I understand for pet welfare, however she then said they were happy there,played well? she then git her manager who went through the same questions, told her I was 53 had looked after guinea pigs and rabbits, had a big garden, to which she then said, you need a child's playhouse for the size!!!??? Absolutely hideous don't think they know what there saying!!my cage is enormous I will never shop for anything in there again! Offering a good home and there not interested!I have sent them a email heard nothing!Avoid this place, heard to many reviews of them unwilling to sell pets!!! !Do they not realise its a PETSHOP!!!!!
