November 2021 by Richard Yorke
Literally the worst customer service on the Wirral. Makes a mockery of the word "convenience".
November 2020 by James Steward
Fantastic local convenience store, everything you could ever need - lovely friendly staff
November 2020 by MR lej18
Polite and friendly staff
November 2019 by Alison J
Absolutely shocking customer service from this establishment today. They?ve received a package from eBay for me and signed for it on Wednesday yet they?ve not sent me any details to come and collect. The shopkeeper seems to think it?s funny and he?s going to ring someone tomorrow. However they?ve signed for it so they must have it but won?t look.
August 2019 by Jen K.
Probably the most unhelpful and disappointing customer service experience I've received in a long time. Had an item delivered here from eBay. The only not as clear as it should be 'capital letter' (reference number) on the post label which could of been entered in the shops machine was an N rather than W and it was. This meant that it took 10+ days of me trying to get this item off the shop keeper who had absolutely no interest or intention of trying to help me. The seller wasn't bother as she'd got proof of purchase so as far as she was concerned it was delivered. It was but it was being withheld in the store. So the reference code was misread by the shop keeper meaning he had absolutely no idea who the parcel belonged to apart from my full name. He only knew the parcel was for me on the day I went in and said 'is my parcel here'. I got your standard no wait for a code reply. I showed him the proof of postage and the signature to which I got yeah that's my colleagues signature. This shop isn't huge and previously I've has an earful off him when I've not collected items straight away coz he hasn't got the room. So despite this he still wouldn't look for my parcel with my name on. He did absolutely nothing to help. I had to contact eBay, the seller and do everything. At one point I went into shop with a phone number off eBay and a code asking him to ring them. So if you want to had an absolute nightmare in trying to pick up an item then use here. Personally I'm not stepping foot in there again!
November 2018 by Palihawadanage Fernando
Great shop.Very polite staff.reasonable prices with great multibuy offers.
