January 2024 by Sarah Norton
Always a great place to shop ?
December 2023 by pat Monto
Customer service and manager skills need to be attended at this store absolutely discusting lucky for me my aunt works in head office so yes Naomi and your 2 male colleagues who have no name and dont know each other but work together yes the truth will come out believe me and cctv will be a big part in this absolutely discusting attitude it is not getting left alone
November 2023 by Steve
I've just been in the M&S food store in Acle and I have to say how rude the staff are. There was 2 women and a man on the counter. I'm standing with waiting to be served whilst all 3 staff are staring at a computer screen commenting on what another member of staff either had or hadn't done. I had a restaurant for 11years and my staff were told the customers always comes first. Attention goes to the customer 100%. I just stood waiting to be served wilst my hot pasty went cold waiting for three members of staff to decide the outcome of a trivial problem that was nothing to do with me being served promptly and efficiently. How RUDE, M&S shame on you!
August 2023 by Rachel Y
Supposed to be open 24 hours but automatic doors were locked at 3.30 am...lights on and saw someone in there behind coffee area. Please put obvious sign posts at door about what's going on.
August 2022 by A
Good range of products for a small petrol station.
March 2022 by Ysatis E
I came here yesterday as needed to inflate my tyres.I was having issues with the machine.While I was filling my tyres, I waved at the man at the kiosk in the petrol station to come over and he did, he helped me fill all my tyres.He went above and beyond to help me and with a smile on his face.A Class customer service.Thank you so much!
December 2021 by Mr Bancroft
A very useful little stop gap in the middle of nowhere and unlike a lot of petrol stations which fleece you because of the lack of choice, they do not. The food shop is amazing and despite the reviews espousing different experiences, I have always found the staff to be polite, pleasant and professional. They are expensive but that is M&S, nothing beyond the pale though and I do not begrudge paying a little more for what I perceive to be better quality.
October 2021 by Michael Whittaker
Got here at 5.45 .. supposed to be open 24 hours, got told its closed and he doesn't know when it opens probly about 9 o clock
August 2021 by Julie Littlewood
So many lovely things to choose from
April 2019 by Green Fire
Just not up to standed compare to others it seem like it has gone down hill since opening.
March 2019 by Geoff Sayers
Clean shop, friendly people (especially the lady on the coffee counter) and nice food.
January 2019 by G Franklin
Review in 1 word: loud.If I wanted to hear loud music I would go to a night club. The speakers are directly over where the queue is - not a very pleasant experience.(good food selection for size of shop)
January 2019 by Barry Steventon
Silly girl serving doesn't realise that if you're going to badmouth your customer 'under your breath' , don't do it within earshot of the customers partner. Not good for customer relations, guess who won't be going back to that store.....?
November 2018 by Graeme Franklin
Review in 1 word: loud.
December 2017 by N Day
Okay, slow paced staff
