December 2023 by Tracy Scott
Servers are always friendly and helpful.Wheelchair accessibility: It is a bit tricky to get Inside if in a wheelchair due to the door not being automatic, it is manageable though. The car park is a bit pot holey behind the wheelchair spaces.
November 2023 by Sarah Norton
Great place to get a coffee and cake ?
November 2023 by Gem Creed
Popped in for coffee and cake as I had some spare time. Great service, friendly and good coffee and yummy cake ?Thank you ?
October 2023 by Ian FOX
Sadly the chap who is there is over run and the tables take ages to be cleared. Not value for money but the management are to
October 2023 by Graeme Stickings
The branch at Acle had a problem with the toilet dispensers which I had to report. They were not letting any paper out as the rolls did not turn. The onsite manager had to take a roll out and place it outside. I understand that the dispensers are new. They are a bad design and detracted from the usual Starbucks experience.
October 2023 by simon moore
This store does not open at 6:30 and when we asked the store assistant if it was opening she responded petulantly and still refused to open.
September 2023 by grifflover1
This place has potential, if it actually had any stock..! every time I?ve been here they have ran out of everything including milk..! No oat milk, no cold brew, no new drinks available. Ordered an iced latte but got a hot one, probably because they had hot milk sitting on the side and they couldn?t be bothered to make a cold version! I was the only one in there ?. £8 for a small coffee and tiny slice of cake that was shoved in a paper bag so the icing went everywhere. I enjoy Starbucks, but this location needs to improve.
September 2023 by Matthew Barnett
Really poor customer service. Completely ignored so after 10 to 15 minutes of waiting to be served we left. Another customer behind us also left so that was two customers lost. We wouldn?t have minded if the shop assistant had asked us to wait for a bit but nothing.
September 2023 by XOXmermaidsXOX
Very poor customer service, had to walk out after waiting to be served! No smiles, acknowledgment or friendly faces! I would be sacked if I treated my customers at work like this!
September 2023 by Paul B
Supposed to be open at 7-30 but didn?t open until 8.40. Lost of people left outside many walking away after a long wait. Asked member of staff when open and was told Ido not know.
August 2023 by Luis Neves
Did a pit stop for a coffee break with the family, and the atmosphere was like a funeral. The 2 staff members didn't show any pleasure to be there, service very slow. Did ask for 2 ice coffee( one of them been one shot, but on the end, both did come with a double shot of coffee)Did ask also for 3 espressos, and one of them did come with hair inside of the cup. Overall, it will be one of my last places to stop on my next trip
August 2023 by joanna elliot
Has to be the worst Company who RIPS OFF AND MUGS customers. Not comparable to any other chain their prices are EXTORTIONATE for little to no food, coffee and all other drinks. The public should think with there feet and avoid this chain until something is done, ie close it down for their excessive GREED. They are not even comfortable to sit in!
August 2023 by Ryan
Very helpful staff and good location. Was also able to complete some work here with reliable WiFi. Sometimes they are often out of stock on a few items.
July 2023 by Andrea Gurney
Nice frappucinos here , popped in enroute to Norwich , nice enough starbucks
July 2023 by 361rubyc
Staff are friendly, that's the only positive. They are always out of stock! We've been multiple times and they never have what we want. No chai lattes, no coconut milk, no lids to their hot drink cups, none of the special drinks as the new waffle cone ones were due out the following week so had no stock. We had one trip recently where we tried around 5 drinks and the server kept apologising saying they weren't available (again the week before the waffle cone frappachino launch) Really disappointing as we make a diversion to go past the cafe and never have what we want.
