I went in to get some advice and perhaps book an appointment but was left waiting for ages by staff who didn't seem to care about me waiting to be served. I looked at the glasses while waiting, not much choice of frames, and eventually feeling that the customer service was not acceptable, left after getting tired of waiting... read full comment
October 2023
Excellent service yesterday despite an emergency delaying my appointment which is of course totally understandable. This included what I felt was a comprehensive eye health check due to my concerns.
June 2021
Staff are very polite and well trained always greet you with a smile. Happy to help a old git like me lol.