March 2024 by Jim Mason
Very helpful staff, if they haven't got it in store, they can offer it in for you
March 2024 by Christine Tuffnell
Excellent advice & service.
February 2024 by Graham Pegg
Nice and fast
February 2024 by TENJASOUND
Bike repair not good at all . I got my son bike for a break repair, also I?ve dropped the bike to them (it?s an old bike from halford too) they called me said that they couldn?t just fixed the break as other repairs needed to be done and mentioned that would cost around £170 . I was shocked ? I asked them what needed to be done that done a me a list . I?ve took it back and took it to the local guys and mentioned the list I had it costed me £19.50 for the repairs. The sales person from halford told me a part was broken at first when it wasn?t also other bit but the person from the local chop said nope don?t need to be replaced just need more tension on some area , which he did . I went back to Halfords and mentioned to them about this they now came back to me and said they couldn?t carry on the jobs before for a safety reason and their policy (which is actually not listed on their website) I felt like they tried to rip me off by saying part were broken when not ( also claim we wouldn?t have known until we look when they told me first it was broken and needed replacement) so how can they said it?s broken in the first place and after said or well maybe it was not (but still advise me to pay for new part of that unit ) morale of the story support local shops and honest people . I would definitely not recommend them for a bike repair or service. They would try to bill up for things that don?t need replacement or add work that it?s not needed and claim it due to road safety when most of the stuff they say was not a road safety issue just a old bike that needed a cheap fix . Avoid shop local .
February 2024 by Barry Moule
The service was excellent and the staff were very friendly and cannot fault the service.
February 2024 by Kevin Wilkinson
Brilliant service ordered last night on line picked item up in the morning so easy and straitforward
February 2024 by Charles Waterton
Excellent service and value for m9ney
February 2024 by Rachel Janus
Very helpful and friendly staff - thank you for the great customer service!
January 2024 by Jo Sumaoang
Always very impressed with how helpful and knowledgeable the staff at Cromer Halfords are
January 2024 by Mark Croll
Went to cromer halfords yesterday afternoon to get a battery for my toyota gt 86,went to the battery area and told them the car and reg number to double check the battery was the right one for my car to which they said yes , I payed for the battery, lugged it through the shop and down to my car only to find out the new battery plus and negative are on opposite sides to my old battery so the connection leads will nt reach so back I go ,try this one nextSo off I go againThis one fitted popped my old battery back in the shop for recycling only to be told that I owe them another 50 quid they need to update the listing of what battery fits what and tell us the price before you put it on
January 2024 by Dave Tompkins
Very helpful, my wife popped In to get a pump to pump up the tyres on the kids buggy and the nice man on the bike section helped her and pumped up all the tyres for her. Thanks very friendly staff
January 2024 by James Fox
What a great set of colleagues in this store. Great customer service and nothing was too much trouble. Over the course of my visit (and subsequent car battery replacement) I was really grateful for just how helpful everyone was and the level of support was exceptional. @Halfords I hope you appreciate these folks! Visit 03/01/24 - VW Tourag replacement battery.
December 2023 by Katryna Lightning
Purchased a bike online, and paid for it to be built. Went to collect the bike, to find the brake handles were dirty and scratched. Told the staff whom tried to wiped it of. It didn?t come of so I was approached by another staff member, who can across very rude. He did fix the problem eventually and replaced the parts. But this 1 staff member was very rude, I wont be purchasing from there again.
December 2023 by CAROLINE BEALE
Kevin in the Cromer branch couldn?t have been more helpful or knowledgeable. He advised on my car lights which had been a massive issue for me. Thank you Kevin
December 2023 by Amanda Eltringham
Superb thank you. Headlight bulb replaced and 10 point check completed. Friendly, helpful and cheap. Well done.