My bed broke due to no fault of my own. After a battle and countless calls to customer service trying to blame the fault on me, we finally won.
Took 3 weeks for someone to come out and look at the bed who didn't even work for Benson's for beds (self employed person) wrote up a review and told us we would hear back by... read full comment
December 2017
I was disappointed with the extremely poor customer service. As well as the staff being rude, I was given incorrect information about tempur mattresses.
August 2017
TODAY WE WENT AND BOUGHT A MATTRESS FROM BENSON'S FOR BEDS IN YARMOUTH THE STAFF WERE VERY FRIENDLY AND HELPFUL I THINK THE STAFF, GARY AND ESPECIALLY TRACY DESERVE CREDIT