March 2024 by Sunmibo Alake
Poor attendance.
February 2024 by Jk147
understaffed, not offering services that are advertised online as the member of staff had gone home for the day at 3. Watched a disabled person struggle with a package with no help from staff, also saw someone ask to borrow a pen and the person behind the counter refused. Also heard a member of staff complain that it was too busy at 3.45 and people have had all day to come in yet they?ve chosen now. Other people have jobs and other priorities as well. Go to any other post office if you can help it.
October 2023 by Jonny Crosby
This branch needs more staff, it's chronically understaffed and is starting to effect it's services.Two days in a row I haven't been able to send anything due to them closing early.If you need to send something make sure you get there early, if not I would suggest going else where.Staff are great, there is just not enough of them, I feel sorry for the current staff.
October 2023 by Filipe Guerra
The best post office in town attentive and polite people always willing to help
September 2023 by Nickey Carrington
Rude unprofessional unhelpful staff
June 2023 by James Buttery
Excellent service today when we popped in to apply for my daughters passport. Very friendly staff. Very professional.
May 2023 by Abbie T
It?s pretty clear that Sandra?s built herself quite a reputation at the post office, such a shame it?s a bad one.Along with many other people on here, I experienced appalling customer service from the ?Delightful? Manager Sandra.Refused to give me her name- despite her wearing a name badge ?. Started spouting rubbish and coming up with excuses, the Sorting Office had proof of her mistake which resulted in my parcel behind shipped back abroad, apparently 4 days is too long to hold a parcel. But what do I know?
April 2023 by Daniel Hall
Absolutely shocking service one staff member goes out of her way to make problems. I think she just enjoys not give people what they want .Maybe she cant do the job
April 2023 by Robert Yaxley
Absolutely useless, countless queues no staff always an issue with my parcel. Never ever straightforward. Go to the sorting office.
April 2023 by jefferson angel ortiz
There is not good to change your money even though screen said the price they take more than the rates and just say : this is what we have? they looks like desperate poor people is so disgusting
October 2021 by Dj Shaggy
Poor old sandra is terribly overworked. Maybe she should consider retiring since working a full day is clearly a problem for her. Closed a hour early yesterday because she cant handle working from 8:30. Terribly rude attitude towards myself and several other customers, none of whom actually got served.
July 2021 by Nicola Smith
Staff are always helpful and cheery. They do get through any queues quite quickly too
June 2021 by Stefan Stefanov
Bad service all the time!
March 2021 by Helen Williams
According to the online search of W H Smith great Yarmouth Post office opening times and the only post near town centre,it said the post office is open till5-30 pm same as the shop,
March 2021 by CARLOS MANUEL
Good post office in Yarmouth jus sometimes very busy anyway still go there it?s ok!