July 2021 by Brian Foulkes
The staff are abrupt and downright rude serious retraining is required as customer service is something this lot have never heardThis is a summary of numerous visits there. The contrast to the smaller sub offices is dramatic
June 2021 by Darren Tree
I avoid this PO at all costs. Slow, unhelpful and entitled staff. I drive out of my way to the smaller less busy, more efficient and helpful POs based in the surrounding 'burbs.Hopefully enough people do the same and these jokers get retrained or sacked.
May 2021 by S Smith
Service usually fine but don?t expect to get to the counter quickly.
April 2021 by StatMallard XYZ
Great service from Gorleston PO throughout the pandemic, working a full day to help customers, unlike the banks who slope off home at 2pm.
November 2020 by Diane Brown
Ive only given this PO 2 stars as one of the female staff has been very rude and unhelpful to me and also on another occasion to a member of my family.This doesn't go for all the staff. I found the man on travel money bureau very pleasant and helpful.Certainly this particular female needs customer service training or even a please/ thank you or a smile would be an improvement.
November 2020 by Rojan Rose
Great service by keeth counter staff...very helpful...
November 2020 by Darren Joyce
I found the shop and staff very pleasant with some good bargains post office wasn't open so can't comment, will be visiting again.
November 2020 by Denise Miller
If I can use another post office I will from now on, such a stroopy women serving no manners to,even said a justice of the peace for twenty years was wrong such a shame for gorleston high st.
November 2020 by Lasarusa Sosiceni
Visitors would also like to know what time the actual post office service is opened til.
March 2019 by Jim Little
Shockingly poor service: 5 service hatches never more than 2 staff on who â??workâ?? exceptionally slowly , chattering to any friends that happen to turn up in front of them. One particular staff member struggles with the basic please and thank you and clearly would serve the post office better if behind the scenes and certainly not serving the very patient public. If youâ??re not in a hurry and enjoy standing in a queue wasting time and being spoken to as if youâ??re something someone stood in this is the place to head to. Shame zero stars canâ??t be applied...
December 2018 by Mr West
Pre paid parcels refused in store even after trying to show label was valid on the ROYAL MAIL WEBSITE, staff refused to scan label to check . . .Will not be using again.
March 2018 by BigAdam2050
Its a post office, its perfectly fine. Go in, have a chat, post some stuff, leave. Its all good.
January 2018 by Bebe Olsen
This is hands down the worst post office I have ever cone across and I have used a lot! The staff are extremely rude and unhelpful, I just can't stress this enough. They all really need retraining as the lack any customer service skills. Having mentioned my experience with friends, it turned into a conversation as they had experienced the very same issue with thus branch.
April 2017 by Simon Eaton
Worst post office I have been to, staff are rude and unhelpful. Sadly I have to use it about once a month.
