December 2023 by Richard Carter
No matter where you shop online, if this is one of the options to ?order & collect?, then expect the worst if you?re collecting any time after around 5pm. Despite being listed as late opening for parcel collection, actually trying to get your parcel is something of a challenge.Several times now (you?d think I?d learnt my lesson the first time) I?ve been met with various excuses as to why I can?t have my parcel, but I never intend leaving empty handed.My favourite excuse (when they eventually do go and look for it) is ?it?s not here?. Now, modern tracking information dictates that it is, so that little get-out simply isn?t going to work.It?s a poor excuse for a parcel collection point, unless you?re able to get there in the daytime.They need to change their advertised opening hours, or make it clear that the general shop is open late, but you?ll have a verbal fight on your hands if you turn up expecting the Post Office part to just smile and hand over your goods any time after the sun goes down.
October 2023 by Jack locke
Says post office is open till 9 even on the post office website but its closed every day at 5pm they refuse to use the one at the counter and just get rude say not there problem.Waste of time even being there its the reason most of the village use the one on second avenue.
September 2023 by Darren marajh
Same as other reviews. Went to collect a parcel which was specifically delivered to this address due to it being open.Last behind the counter said it was closed. Even though everywhere indicates it's open.Someone called maleek said d on the phone he didn't want to open the store.
September 2023 by nigel soanes
Poor service, refused to post office service even during published opening hours, this always occurs when the owner is on . His female member of staff is wonderful & friendly & never does this.
March 2023 by K Han
Post office timings incorrect , had click and collects sent here because of timings written on here but unable to collect .Real times are 9am -5pm. Owners aware and do not care to correct !
February 2023 by Trisha Symonds
I?ve visited this post office several times over the last few weeks, and each time they have been friendly and polite. A couple of occasions I had problems with forms and they were happy to help and explained everything clearly and quickly.
December 2022 by Tom Moore
Just had another delivery failure because they lie about their opening hours. Useless! Will never use this shop again once I finally get my delivery.
July 2022 by Allen Goodchild
Good service
June 2022 by CLARE BEAR
Went to post a parcel. At a post office! Imagine!! Was served by the most miserable woman EVER. if you have the cheek to want to post an item i suggest you go elsewhere.
June 2022 by Adam Farman
Absolutely disgusting staff owner.....so rude and shop is filthy. What a shame this once caister icon has become a place to avoid
June 2022 by Karen Wright
Opening hours are incorrect, not open on a Sunday!
July 2021 by Jack Ramsden
I alwayyyyys have an issue with this post office. 1) The opening hours aren't correct. I have been in there at half 5 and they are already cashing up. 2) The people who work behind the counter are actually quite rude & unhelpful. Only the young boy who works there is helpful and polite. 3) I have sent 3 items back in the past 2 weeks, all 3 of those things haven't been delivered to its intended destination. I then decided to use a different method of returning items for other parcels (Hermes drop off) and they have been returned and processed in a week. I am always reluctant to go into this post office as it seems like everything I ask them to do is too much effort. Would rather travel out of my way and go to a different post office.
July 2021 by A B
No one on till in evening, forever waiting for service.Owner seems to store his personal (cooked and un cooked) food behind drinks in refrigerator. Out of date food and dirty shop. Expensive prices and rude service, avoid!
June 2019 by Derek Pears
Looked online for my nearest Post Office that does â??Label free returnsâ?.
October 2018 by Ian Norman
helpful
