February 2024 by Ann James
Absolutely rubbish ,press 1 for this 2 for that ,3 for other ,no I wanted a charger for a elderly friends phone !!!! But because I didn't kno her ACC nbr (why shud I ) cudnt get any further with my call ,I only wanted to ask if they sold this item to save a car journey or a wild goose chase ,but no not helpful at all so if your not already a customer ,new purchases are a no no how do these shops survive ???? TALK TO PEOPLE .?
August 2023 by Caitlin Plimmer
Sent my Nan to this store to get a talk mobile SIM set up as it was a better deal than anything Vodafone were offering. When the number was supposed to switch over onto the new SIM, it stopped working. As I am not local I couldn?t help her with this issue, so told her to go back into the store. They took the original vodafone SIM out and instead of fixing the problem, told her that she needs to go online for support with Talkmobile as they don?t do it in store (she can?t get online because her SIM isn?t working) and then told her to move back to a vodafone deal where she?s getting less for her money. Very poor.
April 2023 by Jo
Fantastic customer service from Troy at the branch. Visited twice and on both occasions he was exceptional helpful. Great experience . Would definitely recommend.
December 2022 by Darren Hawkins
Brilliant team that will go the extra mile to help out and get issues sorted
December 2022 by Seadell Bar Hemsby
The guys in store were fabulous, and sorted my problem with a very professional approach.
October 2022 by Lorenzo Bianchini
Extremely positive experience.The problem was very odd but they did their best and solved it within few days.
October 2022 by Christine Prescott
Staff very helpful.
October 2022 by paul filmer
Nice staff good service
August 2022 by Steven Alexander Simmonds
I have a love for this store because it is my local one and I have been in so often.Great staff every time who are helpful and knowledgeable without pushing upsells or promos too much.I have never had a bad experience from this store.
June 2022 by Peter Lumley
Very helpful staff.
December 2021 by Yvonne King
Very helpful. Thankyou
November 2021 by Liz Hawkes
Very helpful staff, excellent
October 2021 by Jim Little
You definitely need to be chilled - or take a decent book - as you always have to wait wait wait. Could do with more staff but where on earth would they put them? This place is tiny!If you can hold on and time isn't money to you the service is great - if it was more the case of get in, sit, get sorted - bosh job done - it'd be a 5 star rave review...
September 2021 by Colin Nixson
Went to collect new phone. Great service from a lovely young lady. Phone was ready for collection as promised and everything went like clockwork. Really pleased, thank you.
August 2021 by Karthik Saravanan
Had to queue for a very long time, and although the staff couldn't completely fix my network issues they were still fairly helpful