October 2023 by Sijeh Asuk
My car was experiencing issues, so I decided to book it for a full service even though it wasn't due for servicing for another five months. I paid £225, receiving a discount of £25, and took my car to King's Lynn for servicing on the appointed day. I attempted to explain the problem to the staff member who assisted me, but he refused to listen, stating that they would conduct a full diagnostic and call me when it was complete.After leaving my car at the shop, I was later informed about a few issues that needed attention, including two critical aspects they claimed were causing my problem. I paid an additional £160 and picked up my car. However, on my way home, the same issue recurred.I sought out Kwik Fit because it came highly recommended, but this is the second time I've been disappointed with your service. When I called the garage to address the issue, I was told they couldn't do anything as the problem hadn't appeared during the service. After spending nearly £380, this response is far from ideal and feels like a ripoff.
October 2023 by Marianne Murphy
Speedy and efficient service! I got booked in 2 days after my first call, plus they needed to order a part for me which was available at short notice.
September 2023 by Dale Gagen
After a failed Mot on Friday a new part was required before my daughter?s car could pass. The part would not be available until Monday. I explained she needed to get back to Leister for work on Monday but we decided to get the car fixed first. Manager managed to get the part delivered late Saturday and rang us to arrange fitting the part on Sunday allowing my fairer to go back to Leister for work on Monday.
September 2023 by Charlotte Rose
Very expensive service. Arrived at 12 as my appointment was at 12..... Was told it would be a wait as they had other cars. As I was on my lunch break this caused issues. They completed a simple tyre change in 50 minutes.... My nan could have done it quicker and she is geriatric.Then told me they didn't align the tyres and they wanted to charge me a hefty £60 shocking service. In my words, i said I would rather scrap the car before spending that on an alignment which should really come with the service.In short, I shall not be returning as I shall hire my nan for any future repairs.
September 2023 by Chris Summers
Took my Land Rover Discovery here for Brake Pads and potentially Discs, and after shopping around they were the best price.They fitted new pads all round. Great service and great price. I would highly recommend this branch and the team that work here.
August 2023 by Ramunas Rukas
Good and fast service. They changed 2 tires and check my wheels base in 25 min on Sunday morning. Top prices as well. ?
July 2023 by mark fairbrasd
Once again I have come here and the staff are so polite I've been to kwik fit all over the country and this is the best I have ever been to perhaps staff from other depots should come here and learn how to engage with the public
July 2023 by Mavis Connon
Quick and efficient service. We are on holiday and really needed the car put to rights as quickly as possible, which you did thank you.
July 2023 by Nicholas Thomson
Really quick and friendly service, the Kings Lynn team were great, really helped me actually because I was in a bit of a bind time-wise. Very grateful.
July 2023 by bob spencer
I had booked my car in at 10.30a.m to have the air con bottle gassed up on what was a very hot week. I arrived early at 9.45 as I was travelling to see family that day on the off chance they might be able to slot me in a little earlier. I was called at 10.30 to say it had been done !Thank you Kwik fit
July 2023 by Matt Stone
Put my car in for a wheel alignment. Drove away. Next day discovered it was now out the other direction. Call and asked them to take another look. Upon return they said it was straight and there was nothing they could do. Have had to take it to formula one who shown me that was still put and had to be rectified. Would like a refund.
July 2023 by Sally Hunter
All smile's and helpful with my request. Down side was the price but that seems to be the new norm every where. Great work. Thank you.
July 2023 by zinzan scott
Went to get a reverse light changed. No appointment and they fitted us in straight away. Very friendly and helpful staff. Didn?t shame us for not knowing we only needed the one reverse light. Would recommend!!
June 2023 by Ronald Westrup
Was surprised to find Kwik Fit have a dual price structure. Looked up my tyre price on their website and it was £131, but when I went to have the tyre fitted they wanted over £20 more. I queried this, and staff said this was not uncommon. Told them I was not prepared to pay the higher price, so they reduced it to the original £131. Apparently lots of customers complain about this. What are you up to Kwik fit?? Other than that, all round the service was good
June 2023 by James Kerr
Emergency tyre replacement driving back from our holiday. Rolled in on the flat and we're back on our way in 20 minutes. Great service and price
