September 2023 by Sue R
The hottest day of the year and on the route to the near-by coast so this place was very busy (pr maybe thsts normal!). One item of choice not available, no dressing sent with salad (but was provided on request) and food was acceptable McDonald's fare. Had some food "wins" on the monopoly game so can't complain about that!!
June 2023 by Imz v
Absolutely trash service they made me a frappe very warm and watery. Shame of you I?ve paid money for this
January 2023 by Ian L
Tended to use the drive through on my way to work in a morning and have had several negative experiences, so I'm not going to go again. I've had food items missing from the bag and there's never a napkin in the bag. When I've asked for a napkin, several times I've been spoken to as if I were something unpleasant they'd scraped off their shoe. Recently I was dismissively told there was already one in the bag, but they would put an extra one in anyway. When I got to work, there was no napkin, so my hands were covered in grease when I started work. Tried to raise a complaint on the McDonalds's website, but just ended up going round in circles with chatbots, so decided to post on here instead.
January 2023 by RDD1978
Tended to use the drive through on my way to work in a morning and have had several negative experiences, so I'm not going to go again. I've had food items missing from the bag and there's never a napkin in the bag. When I've asked for a napkin, several times I've been spoken to as if I were something unpleasant they'd scraped off their shoe. Recently I was dismissively told there was already one in the bag, but they would put an extra one in anyway. When I got to work, there was no napkin, so my hands were covered in grease when I started work. Tried to raise a complaint on the McDonalds's website, but just ended up going round in circles with chatbots, so decided to post on here instead.
October 2022 by P1562TJmattheww
Just been here and despite being told not to on his previous order put all 4 of our meals in one bag so the chips were practically falling out. Got home and found the chicken nuggets ordered were not even there!
October 2022 by terrysX1334DU
Recently went into McDonalds West Lynn, with two friends and we parked their motorcycles and my car in the car park. I did not notice the sign telling you that you only had an hour and a half of parking, and, if I had, I would have assumed that people who were spending their money in the cafe would be excempt from that limit. We went over the time by about 40 minutes, and during our time in there had consumed about four breakfasts and half a dozen coffees. Two weeks later, I received a letter from a company called UK Parking Control, fining me for overstaying in the car park, which apparently is owned by them, not McDonalds. Thankfully their spying kit was not good enough to pick up my friends licence plates, but, what a nice little way to make a few quid without working for it. The food was fine, but I will not be using McDonalds again.
August 2022 by Lou P
I thought McDonalds was known as ?fast food? but I have never had to wait so long for a breakfast meal! I got to the drive in at 10.50 and left at 11.08! When I got to place my order I could have breakfast or normal menu as it had taken so long! Then it took another 8 minutes to pay and get my order ? Won?t EVER go there again
May 2022 by kevinpam6973
Travelled to This restaurant to meet up with my two grown up daughters and my 4 grandchildren , one of which was only a few weeks old. We went inside and sat down, placed our order which came to nearly £80 and waited ages for it to arrive, anyway we had a good catch-up and I met my new granddaughter. A week later we each receive a £100 fine for overstaying a one and a half hour parking limit which none of us were aware of by 11 minutes. Called the branch manager to complain and he was about as much use as a chocolate teapot and said it was out of his hands. If this is how McDonalds treat their customers then you can shove your food where the sun don?t shine (putting it politely.
May 2022 by 724aaliyaht
I am appalled by the service I have received. I got home excited for my nugs but to my horror they had forgotten my curry sauce :( I?m not able to eat PLAIN nuggets. I?ve been crying since I got home. Sort it out.
October 2021 by Philip Ramshaw
Busy but served quickly had chilli chicken wrap ?.
October 2021 by Janet Rankin
Not bad food did not take long to come but my only problem was the paper cup was just over half full and not very hot.ps paid for a full one.
October 2021 by Tania Cook
Went for breakfast. It was quite nice but didn't keep me going til lunchtime. Staff were efficient and friendly. Toilets very clean.
October 2021 by Stephen Toward
25 minute wait from ordering to getting a big mac meal- not exactly fast food.
October 2021 by John Cowan
A great place for Burgers but the Chips were cold !
October 2021 by Kath Beaumont
Food being hot was the only good point. Oh and the coke was OK too. Service through the drive through was worrying when we asked for sausage and egg muffin and they confirmed it as a Happy meal and once we received our food I never realised that flavour was an optional extra.
