February 2024 by Ada Chu
I would have chosen 0 rating if there was the option, been a direct debit customers with kings Lynn store for almost over 10 years, last year I moved away so signed up new direct debit with another specsaver branch near where I lived, I didn?t realise that kings Lynn still has been taking payment out of my account since(6 months worth of payment, so when I received a pack from them I rang to find out what?s happening, not interested, apparently I am no longer their customer so my issue is not in their interest! Absolutely shocking customer service! Will not recommend anyone using it !
February 2024 by Andy Burrell
Has to be the most unhelpful and generally unpleasant branch of Specsavers I have ever visited, thank goodness the Wisbech branch are so wonderful and helpful otherwise Specsavers would have lost me as a customer.
February 2024 by John Diksa
Friendly, professional service from A to Z.
February 2024 by Amber Alderton-Macleod
Great experience at Specsavers kings Lynn. The optometrist was so helpful and friendly nothing was any bother and explained everything to me (sorry I can?t remember her name). The optical assistant Jack was so helpful and patient when choosing glasses as I am a bit fussy! Just a great experience, thank you.
February 2024 by Philip Ward
I found the eye test a pleasant and well-managed experience. The advice I was given by the optician was evidence based and well explained. I was not pressed to buy new glasses and I will continue to use Specsavers
January 2024 by William Hayes
If you do not want to read the long version, in short, the optician is good, but the rest is awful.I wouldn't waste my time going back here. All was going reasonably well until it was time to pick up my glasses. First of all they were delayed even though I selected a collection date well passed when they were due to be ready. When I eventually got the message to say they were ready, I went in and sat down and tried on my new glasses. The member of staff took out a ruler and did all the 'necessary' measuring, adjusting and fixing. I said thank you and was about to leave with my glasses on (bear in mind I had already paid), before the member of staff asked me if I was going to walk around with these glasses on. I said I was and I was told these were special glasses for looking at screens even though I was not aware of this when purchasing. The member of staff was very quick to pull out a special 'Golden Ticket' so that I could get another pair of glasses at a discount, i.e. spend more money. There was a bit of toing and froing before I just got up and left.Edit: in response to Specsavers reply, you had to option of sorting it in the store there and then but the staff could not. You have my full name, so please look through my records to find my contact details and reach out if you wish to
January 2024 by Brenda
Staff attentive and helpful
January 2024 by Luke
Came in for an eye test for me and my daughter. Very friendly, helpful and informative optician and the lady who was helping with choosing the right glasses for myself and my daughter was also very helpful and friendly.
January 2024 by Norma Hissitt
great service as always really friendly staff
December 2023 by Caro Line
This is the best specsavers in town, they always help and are friendly staff. Took my glasses to the Hardwick store to get the fixed and got them back in a worse state than I took them in. Should have come to the town store first.
December 2023 by Alex Durrant
Mrs Dupinder Singh of Specsavers, Kings Lynn discovered a serious problem with my eyesight. I can't thank her enough for helping me though a difficult time.
December 2023 by tracy warne
Have been going there for years ..excellent service and staff
December 2023 by Yvonne Neill
The Kings Lynn branch were very friendly and flexible. The optician was extremely efficient. Product was good value for money. I highly recommend. Thank you.
November 2023 by M H (Rainbow)
Superb opticians. Excellent staff and service. Thank you.
November 2023 by Selvanayagam Sivarupan
The staff was very helpful and the optician explained our requirements in detail.