August 2023 by Mini Metal Mayhem
I?ve tried telephoning 13 times over the last 3 hours and not once has the call been answered. This is not the first time I?ve given up contacting them.
April 2023 by Ray Evans
I stupidly ran out some medication on my repeat prescription. It was sorted in minutes. All staff very pleasant.
February 2023 by Izabela Wojcik
Very kind and professional staff specially when my blood pressure was tested. Thank you.
February 2023 by James bailey
Terrible service and very negative, can?t do attitudes.
December 2022 by ruth ingle
I feel I must write to show my appreciation of Vik and Lauren who have been running the pharmacy alone since the sacking of their colleague. I don't believe either has had a day off in around three weeks. Without their commitment & sense of responsibility we would have had a severely curtailed service, or no service at all at times. As a rural area many people rely on this pharmacy as the nearest alternative is either Norwich or Diss, twelve and eight miles away respectively. Especially elderly and disabled customers or those without their own transport.They must be exhausted yet continue to be friendly, helpful and professional.My thanks to them both and I hope they can have some time off soon to spend time with their families and a well earned rest.
December 2022 by Sara Leng
Great service the last few times I have been in. Even when medication has been unavailable (due to supply issues) the team have given advice as to what to do. Great work Team Long Stratton after a rocky few months! ??????????
December 2022 by Donald Phillips
Great staff and always helpful. Great team. Bought the chemist back on it feet. Brilliant work to you all and thank you all so much
September 2022 by Elise de Silva
Had an urgent prescription sent from my doctor who told me it?d be ready to collect in a few hours. Go to collect it 2 days later and I?m confronted with an incredibly rude and patronising lady who feels it?s okay to talk down to and lecture me in front of people for not ringing up and letting them know it was urgent? When the doctor had already sent it as urgent? and also assumed it would be ready? How on earth was I supposed to know their system doesn?t work properly.. it is not my usual pharmacy and I was met with unnecessary hostility from the people who work there, who then tried to accuse me of trying to steal some iron tablets? Weird place wouldn?t recommend xx
July 2022 by Sarah Mace
I never leave bad reviews but felt compelled to today. Found pharmacist to be quite rude and patronising. He has also previously given false information. His attitude is quite bad.
October 2021 by Steve Holmwood
I was really happy with the quick service I received today..well done to all the staff especially the lovely lady Erica who served me
September 2021 by Jonathan Kit Edwards
Wow - Friendly, Professional and Fast service.First time needing a prescription processing here.Shop door wide open, I guess for good air circulation but it felt welcoming too.Very friendly lady took my Drs prescription and team checked if they had the item in stock (they did ?), so I was asked to take a seat and wait.Had barely sat down when the pharmacist called me over, checked my address and gave me instructions for the medication... and I was out the door - all in less than five minutes.A completely faultless transaction and personable friendly service. Thank you everyone at Well Long Stratton for the service you give our community.A++
June 2021 by Charles Le Versha
Absolutely shocking service, no idea what theyre doing. Want to be irritated at incompetence? Pay this place a visit
April 2021 by Michelle Bush
Just moved into the area and had to endure the worst service since have been here. A week after receiving my prescription from dr it still had not been dispensed. Then ran out of penicillin on a Friday refused to give back prescription so i could get medication from another pharmacy and all the while i have an infection with temperature through the roof. Absolutely hideous excuse for a chemist.A year later and I cant praise them enough in a difficult situation when I was sick with Covid and my husband had to isolate. They went out of their way to deliver urgent medication. Am delighted that I can now come on a review my original review with a positive one. Thank you so much.
January 2021 by Tim Clarke
Staff are fantastic, nothing is too much of an ask. Yes there are mistakes sometimes, but it's always been handled very well, I can't fault the team.
December 2020 by Alan Marshall
This is the most badly run pharmacy I have ever comer across. The service is terrible, staff keep changing and they all blame each other when things go wrong. Avoid it at all costs!
